AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

• Key job responsibilities

• This Network Technician role supports capacity scaling across multiple data center locations. You will partner with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

• Manage work and priorities through ticketing system

• Managing small to large cabling projects within the data centers.

• Collaborate with various stakeholders to remove project obstacles

• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction

• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.

• Participate in the migration, basic configuration and rollout of new or upgraded hardware

• Experience dealing with customers during problem resolution and operating efficiently under pressure.

• Strong prioritization and time management ability.

• Able to lift/move up to 15kg regularly with 2 persons or equipment support

A day in the life
You will be responsible for the scaling and physical deployment of new data center network infrastructure. As part of that team, the Network Scaling Lead will be primarily tasked with managing small to large cabling projects and deployment activities within the data centers. The ideal candidate is a self-starter, highly motivated individual with a willingness to learn and up-skill. The candidate must be able to perform repetitive tasks and adhere to standard processes and best practices. Candidates will be working in a team environment and must be able to communicate and promote cross-team functionality.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, , and passionate voices our teams bring to everything we do.

Basic Qualifications

• Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level.
• Work closely with our Network Engineering, Network Technical Project Manager teams and Third Party vendors to ensure fast, smooth rollout of established designs and products.
• Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
• Ability to travel within geographical work area is required, some travel outside traditional work area may be requested.
• Possession of a valid driver's license and fluent in English.

Preferred Qualifications

• Comfortability with medium to large, complex project scopes and ambiguous details within work environment.
• Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
• Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols (BGP, OSPF).
• Background in large scale datacenter network implementations and support.
• Experience working in virtualized enterprise networking environments, Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.