Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?

In this role, you will work closely with Amazon's Last Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, employee wages, and insurance standards. Within your program, you will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. The role will require the management and development of independent team members, and high-level strategic thinking to deep-dive analytical problem solving while thinking big. You must be comfortable dealing with ambiguity and enjoy working on different problems every day.

This position requires the ability to travel periodically.

• Key job responsibilities
• Leading and developing a team of risk assessment managers. Mentoring your staff, helping them develop their skills, encouraging new professional experiences, and satisfying their career goals.
• Ability to define, develop, and implement risk programs and drive improvements quantified with metrics.
• Ability to lead, monitor and drive projects through to completion on time.
• Ability to establish successful partnerships with internal and external teams to execute tactical initiatives.
• Demonstrable excellent communication skills (written and verbal).
• Demonstrable problem-solving skills using data and insights to drive tactical business decisions.

A day in the life
The Sr. Risk & Compliance Manager will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions. The individual will lead a team of auditors who execute inspection activities, provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure.

About the team
Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 20 countries. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.

Basic Qualifications

• 7+ years of conducting workplace risk investigations experience
• Experience in conducting workplace risk investigations
• Experience leveraging technology to drive process improvements
• Experience managing direct reports
• Bachelor's degree or equivalent

Preferred Qualifications

• 7+ years of customer-facing environment experience
• CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials
• Lean Six Sigma Green Belt or Black Belt certification
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Experience working in a customer-facing environment
• Experience implementing scalable compliance solutions (technology, procedures, processes, etc.) in a regulated environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 119,900.00 - 162,300.00 USD annually
USA, VA, Arlington - 133,300.00 - 180,300.00 USD annually
USA, WA, Bellevue - 133,300.00 - 180,300.00 USD annually