Application deadline: Apr 19, 2026

As a member of the Amazon One Medical Revenue Cycle team, the Revenue Cycle Analyst I will be responsible for supporting Amazon One Medical Revenue Cycle teams in providing transparent, educational and ethical healthcare Revenue Cycle practices along with easy to understand payment solutions, ensuring that our patients receive the best experience available. This role reports into the Manager I, Revenue Cycle.

As part of Amazon One Medical, you will find yourself working with exceptionally talented and dedicated people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Health Services, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.

• Key job responsibilities
• Responsible for claims management and ensuring successful and timely submission of all insurance claims. Maintain timely billing of services provided while ensuring high accuracy and speed of charge-entry/claim submission
• Conduct regular review of multiple system dashboards and maintain all applicable billing reports and tasks, ensuring that all claims are processed appropriately per payor guidelines
• Work collaboratively with multiple departments with effective communication between teams to ensure that all deadlines are met while building/maintaining strong relationships and identifying new opportunities that will benefit the team
• Find and resolve market trends with specific payors, escalating where appropriate while utilizing root cause analysis to develop appropriate action plans

Basic Qualifications

• 2+ years of insurance accounts receivables or cash posting experience
• 1+ years of Medicare and Medicare Advantage experience
• 1+ years of primary healthcare or outpatient setting experience
• Experience reading EOBs
• Experience with charge capture

Preferred Qualifications

• 2+ years of complex healthcare customer service experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, , - 15.00 - 27.00 USD hourly