Manager II, Operations, Amazon Now

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

• Four key areas that you’ll always focus on are the quality, customer experience, cost and productivity of your department.
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Proactively identify and lead cost improvement initiatives to make it an efficient operation
• Proactively identify and lead process improvement initiatives and Lean tools

Key job responsibilities
Manage and improve the performance metrics to deliver quality, cost and customer experience.

We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.

A day in the life
Understand Warehouse operations thoroughly.
Learn and understand best practices across Amazon network and implement in your own site
Aid in implementation of new tools /products/ process to improve operations
Keep a close understanding of Site metrics to understand improvement opportunities

About the team
GSF Fresh Hub team is building Supply Chain for front end spokes. We manage a network of Hubs which supply grocery, produce, perishables to the spokes.

As a new initiative we are seeking people who are nimble and agile similar to start-up culture.

Basic Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.