Channel and Customer Research Analyst (Mandarin Speaker)

About Alpha Sense:

The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About Expert Insights:

Expert Insights, which spans Alpha Sense’s Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what’s truly important about a company at each moment in time. Alpha Sense’s library of over 140,000 transcripts is the market’s largest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.

About the Team:

Working hand-in-hand with our Directed Content and 1x1 Call Services groups, this team provides timely channel checks and voice-of-customer interviews that reveal real-time demand signals, competitive dynamics, and purchasing behavior across priority industry verticals. By identifying the right operator, distributor, or end-customer profiles—and engaging them at the optimal moment in the quarter—we help investors surface differentiated, actionable insights.

About the Role:

Analysts are the execution engine for our Channel and Customer Research offering. You will:

• Map the expert universe for assigned verticals

• Source and vet high-value channel partners and customers

• Build long-term relationships with key channel sources

• Coordinate and monitor interviews

This role blends investigative research, stakeholder management, and rapid-fire project execution—perfect for early-career professionals eager to accelerate their learning curve inside a high-growth, data-driven organization.

Who You Are:

• Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project

• Energetic: You have a proven ability to manage fast turnaround projects, meet deadlines and targets

• Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously

• Detail Oriented: You have a strong attention detail, with the ability to discern and precisely document the core elements of an expert’s relevant skills or experience vis-a-vis a defined scope

• Excellent Communicator: You’ll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network

• Goal Oriented: You are motivated by the idea of identifying and delivering the best-possible expert profiles to our Client Contributors for each project scope quickly and efficiently

What You’ll Do:

• Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.

• Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost discipline.

• Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with Alpha Sense and client guidelines.

• Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured.

• Interview Facilitation: Schedule sessions at optimal times in the sell-side calendar; monitor calls, troubleshoot tech issues, and capture real-time highlights.

• Quality & Compliance: Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools.

• Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap.

Alpha Sense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling Alpha Sense’s commitment to equal employment opportunity. Alpha Sense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at Alpha Sense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of Alpha Sense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud:

We at Alpha Sense have been made aware of fraudulent job postings and individuals impersonating Alpha Sense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• Alpha Sense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of Alpha Sense please contact us. Your security and trust matter to us.