At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team

As a Paralegal, you will work within Client Legal Services supporting attorneys to handle Personal Injury Litigation Claims for our Allstate Insured. In this role you will provide support by preparing legal documentation, coordinating discovery, and ensuring compliance with state specific legal procedure with limited attorney supervision. The Paralegal acts as a key liaison between attorneys, Claims, outside Counsel, Courts and third parties to proactively support efficient case progression and resolution.

Key responsibilities

Liaising with attorneys in order to progress cases to settlement or trial
Liaising with clients in relation to documentation and case updates, through either electronic mail and/or telephone calls
The handling of your own caseload that requires proactive organization and prioritization in order to progress cases in a timely manner and ensure deadlines are met
Gathering, collation and service of outgoing discovery
Review of incoming mail and discovery documentation
Drafting, e-filing and service of pleadings
Document production tasks to include preparation of legal documentation and correspondence
Instruction of agencies and experts
Use of case management system, Microsoft Office package and other software and applications as required
Analyze and review documentation and case status to independently determine further requirements within cases
Review and recovery of damages and/or expenses
Involvement in specialist projects on an ad hoc basis

Essential Skills

All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
A relevant Legal undergraduate degree or postgraduate degree or paralegal qualification with a minimum of 6 months experience working in a paralegal or similar legal support role;
OR A Minimum 2 years’ experience working in a legal support role within personal injury;
OR A Minimum 3 years’ experience working in a legal support role outside of personal injury;
OR A Minimum 3 years’ experience working within the insurance claims industry.

Desirable Skills

Experience of using case management systems and other software packages
Experience of working in defense personal injury litigation
Experience of working within the insurance industry
Experience within a fast-paced, high volume and innovative environment
Experience working within an international organization
Experience working in a hybrid role using online meeting applications
Previous experience within US business or jurisdiction
2.1 or above in law related Undergraduate Degree
Relevant postgraduate qualification

Supervisory Responsibilities

• This job does not have supervisory responsibilities.

Job Posting End Date: Monday the 20th April 2026 11:59pmSkills

Cross-Functional Collaboration, Insurance Litigation, Leadership, Legal Investigation, Legal Services, Mentorship, Paralegal Assistance, Paralegal Duties, Paralegal Services, Process Improvements, Training

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Why join us?

Allstate NI is proud to be Allstate’s European Digital Centre of Excellence—recent winners of ‘Best Use of Cloud Services’ at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.

We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts

• Access to world-class learning platforms and award-winning L&D

• Clear career paths, internal mobility, and a strong focus on growth

• A people-first culture with flexible working options

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.