Allstate

Insurance company.

SIU Field Investigator

职能运营

级别中级

地点NY - Brooklyn

方式现场办公

类型全职

发布2个月前

立即申请

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage; and (4) conducting witness interviews and social media searches. The individual conducts surveillance on property and/or creates scene reconstructions on some investigations and reviews whether fraud can be substantiated and supports a lawsuit. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team.National General Insurance is currently seeking an experienced SIU Field Investigator to join our Special Investigations Unit (SIU) in New York! This is a field-based, location-specific position, and the ideal candidate will reside in or near Nassau County, Suffolk County, Brooklyn, Queens, or the surrounding areas.The Investigator will be responsible for conducting in-depth field investigations into auto insurance claims referred to SIU for potential fraud. Property claims experience is a plus. The ideal candidate will have prior investigative experience, strong attention to detail, and the ability to follow structured procedures and documentation standards. Estimating experience is also a plus.In this role, you’ll bring strong organizational skills, exercise independent judgment, and feel comfortable navigating challenging conversations and high-pressure situations.Key Responsibilities• Reviews investigations with fraud outcomes to validate whether denial is appropriate• Conducts complex site inspections, including body shops, medical clinics, loss locations etc.
Conducts complex online data application searches, research, and evaluation• Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads• Enters SIU claim data information into multiple SIU systems• Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement• Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed• Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages• Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process• Researches and responds to complex customer communications, concerns, conflicts or issues Supervisory Responsibilities• This job does not have supervisory duties. compensation offered for this role is: SIU Cons I: $60,000-87,400SIU Cons II: $62,100-92,700SIU Sr Cons I: $68,500-104,100And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, Nat Gen Preferred, Nat Gen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, Vela Point, Quotit, Health Compare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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关于Allstate

Allstate

Public

The Allstate Corporation is an American insurance company, headquartered in Glenview, Illinois since 2022. Founded in 1931 as part of Sears, Roebuck and Co., it was spun off in 1993, but was still partially owned by Sears until it became an independent company completely in June 1995.

10,001+

员工数

Northbrook

总部位置

$43B

企业估值

评价

10条评价

3.9

10条评价

工作生活平衡

4.2

薪酬

2.8

企业文化

4.1

职业发展

3.2

管理层

3.4

72%

推荐率

优点

Supportive management and team

Good work-life balance

Excellent benefits and health plans

缺点

Low or non-competitive compensation

Limited growth opportunities

High workload and long hours

薪资范围

2,684个数据点

Junior/L3

Mid/L4

Junior/L3 · Claims Adjuster

832份报告

$63,033

年薪总额

基本工资

$63,033

股票

奖金

$50,110

$79,287

面试评价

2条评价

难度

3.0

/ 5

时长

14-28周

体验

正面 0%

中性 50%

负面 50%

面试流程

Application Review

HR Screen

Hiring Manager Interview

Skills Assessment

Final Interview

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Customer Service Scenarios