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Aledade
Aledade

Practice Support Analyst - Application Support, Remote

RoleTech Support
LevelMid Level
LocationUnited States
WorkRemote
TypeFull-time
Posted2 months ago
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In this role, you will provide technical assistance to the Aledade App users (internal and external users). You will serve as the frontline assistance via chat, by triaging new tickets, and troubleshooting known issues with predefined steps. This role requires working west coast hours between 9am-5pm PT.

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About Aledade

Aledade

Aledade

Series C

Aledade is a healthcare technology company that partners with primary care practices to build and support accountable care organizations. The company provides technology platforms, data analytics, and care management services to help physicians transition to value-based care models.

501-1,000

Employees

Bethesda

Headquarters

$1.5B

Valuation

Reviews

10 reviews

3.9

10 reviews

Work-life balance

3.8

Compensation

2.8

Culture

4.2

Career

2.9

Management

3.6

72%

Recommend to a friend

Pros

Supportive and approachable management

Great team culture and collaborative coworkers

Good work-life balance and flexible hours

Cons

Heavy workload and long hours during peak times

Below industry standard salary

Limited career advancement opportunities

Salary Ranges

33 data points

Senior/L5

Senior/L5 · Senior DataOps Engineer II

1 reports

$247,000

total per year

Base

$190,000

Stock

-

Bonus

-

$247,000

$247,000