Practice Support Analyst - Application Support, Remote
In this role, you will provide technical assistance to the Aledade App users (internal and external users). You will serve as the frontline assistance via chat, by triaging new tickets, and troubleshooting known issues with predefined steps. This role requires working west coast hours between 9am-5pm PT.
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About Aledade
Aledade
Series CAledade is a healthcare technology company that partners with primary care practices to build and support accountable care organizations. The company provides technology platforms, data analytics, and care management services to help physicians transition to value-based care models.
501-1,000
Employees
Bethesda
Headquarters
$1.5B
Valuation
Reviews
10 reviews
3.9
10 reviews
Work-life balance
3.8
Compensation
2.8
Culture
4.2
Career
2.9
Management
3.6
72%
Recommend to a friend
Pros
Supportive and approachable management
Great team culture and collaborative coworkers
Good work-life balance and flexible hours
Cons
Heavy workload and long hours during peak times
Below industry standard salary
Limited career advancement opportunities
Salary Ranges
33 data points
Senior/L5
Senior/L5 · Senior DataOps Engineer II
1 reports
$247,000
total per year
Base
$190,000
Stock
-
Bonus
-
$247,000
$247,000
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