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Salesforce
As a Salesforce Support Analyst, you will provide front-line and advanced support for the enterprise Salesforce platform, ensuring stable operations, high user satisfaction, and fast resolution of service requests and incidents. This role is responsible for managing Service Cases, Admin requests, and technical support across multiple Salesforce clouds and integrations.
In addition to strong functional support skills, this role requires hands-on Salesforce development experience and a solid understanding of CI/CD deployment processes, enabling effective troubleshooting across configuration, code, and release pipelines. You will work closely with Developers, Admins, Architects, Product Owners, and DevOps teams to ensure platform reliability and continuous improvement.
Your work will directly impact business continuity, user productivity, release stability, and overall platform trust.
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About Aledade
Aledade
Series CAledade is a healthcare technology company that partners with primary care practices to build and support accountable care organizations. The company provides technology platforms, data analytics, and care management services to help physicians transition to value-based care models.
501-1,000
Employees
Bethesda
Headquarters
$1.5B
Valuation
Reviews
3.9
10 reviews
Work-life balance
3.8
Compensation
2.8
Culture
4.2
Career
2.9
Management
3.6
72%
Recommend to a friend
Pros
Supportive and approachable management
Great team culture and collaborative coworkers
Good work-life balance and flexible hours
Cons
Heavy workload and long hours during peak times
Below industry standard salary
Limited career advancement opportunities
Salary Ranges
33 data points
Senior/L5
Senior/L5 · Senior DataOps Engineer II
1 reports
$247,000
total per year
Base
$190,000
Stock
-
Bonus
-
$247,000
$247,000
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