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Customer Service Clerk

Albertsons

Customer Service Clerk

Albertsons

Holmes, PA, United States, US

·

On-site

·

Full-time

·

2w ago

A Day in the Life:

As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve operating electronic scanning cash registers, receiving payment for customer purchases, honoring discounts and coupons, assisting customers with Loyalty Program questions or sign-ups, and bagging items. You will also operate machines to sell money orders, lotto tickets, and transfer funds by wire, process customer returns, sell gift cards and lotto tickets, and handle other transactions as needed. Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the store, replace stock in display areas, and adhere to the uniform and grooming policy.

What you bring to the table:

  • Customer Service Skills: Prior customer service skills or related experience.
  • Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
  • Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
  • Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
  • Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
  • Teamwork: Ability to work independently as well as within a large team.
  • Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Inclusive work culture built on belonging
  • Competitive Wages paid weekly
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development.
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.

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About Albertsons

Albertsons

Albertsons Companies, Inc. is an American grocery company founded and headquartered in Boise, Idaho.

10,001+

Employees

Boise

Headquarters

$8.3B

Valuation

Reviews

3.6

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.9

Management

3.1

65%

Recommend to a friend

Pros

Good training and learning opportunities

Supportive management and environment

Friendly coworkers and teamwork

Cons

Pay could be better

Limited advancement opportunities

High turnover and stress

Salary Ranges

671 data points

L2

L3

L4

L5

L6

Senior/L5

L2 · Business Analyst L2

0 reports

$60,450

total per year

Base

$24,180

Stock

$30,225

Bonus

$6,045

$42,315

$78,585

Interview experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Phone Interview

4

Background Check

5

Offer

Common questions

Behavioral/STAR

Past Experience

Customer Service

Pharmacy Knowledge

Culture Fit