Position Summary

The Loss Prevention Specialist is responsible for protecting company assets, minimizing shrink, and maintaining a safe and secure environment for customers and employees. This role focuses on theft deterrence, investigations, safety awareness, and compliance with company policies and legal standards.

Key Responsibilities

• Monitor sales floor activity to detect and deter theft, fraud, and unsafe behaviors
• Conduct surveillance using CCTV systems and in‑person observation
• Identify, document, and investigate incidents of internal and external theft
• Prepare detailed incident reports and maintain accurate case documentation
• Apprehend shoplifting suspects in accordance with company policy and local laws
• Partner with store leadership to reduce shrink and improve shortage results
• Conduct audits and inspections related to safety, security, and asset protection
• Educate team members on loss prevention awareness and safety practices
• Support emergency response procedures and incident resolution
• Collaborate with law enforcement when required

Safety & Compliance

• Follow all company loss prevention and apprehension guidelines
• Ensure compliance with federal, state, and local laws
• Promote a safe workplace by identifying hazards and unsafe practices
• Maintain confidentiality and professionalism at all times

Qualifications

• High school diploma or equivalent required
• Previous retail, asset protection, security, or investigative experience preferred
• Strong observation, communication, and decision‑making skills
• Ability to remain calm and professional in stressful situations
• Basic computer skills and comfort with report writing systems
• Ability to work flexible schedules, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand or walk for extended periods
• Occasional lifting, bending, and reaching
• Visual acuity for surveillance and observation
• Ability to respond quickly during incidents

Working Relationships

• Store Management
• Store Associates
• Regional Loss Prevention Leadership
• Local Law Enforcement (as needed)