Why choose us?Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

What you will be doing:

Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff.

This position will be based out of Boise, ID or Itasca, IL.

Main responsibilities

• Benefits investigation -- determining coverage, facilitating prior authorization and communicating coverage to the patient.

• Care Coordination -- facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.

• Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.

• Store Support – Coach pharmacy teams on workflow and policies related to SP products and support their efforts to serve their patients and grow their business

• Prescriber Coordination – partner with prescribers to ensure that mutual patients have convenient access to, and remain adherent to, prescriber therapy

We are looking for candidates who possess the following:

• High school diploma or GED.

• Certified Pharmacy Technician.

• Two years' experience as a Pharmacy Technician.

• Preferred experience with Albertsons or Safeway Pharmacies

• Experience in acquiring prior authorization from third party payers.

• Problem solving abilities and attention to details.

• Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.

• Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.

• Good computer skills including Microsoft Office

• Preferred experience with PDX, EPS and Enterprise

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts

• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit my

ACI Benefits:

• Leaders invested in your training, career growth and development

• An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values

The pay range is $18.90 to $24.60 per hour. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO Vacation pay/Flexible Time Off, paid holidays, bereavement pay and retirement benefits (such as 401(k) eligibility).

A copy of the full job description can be made available to you.