Position Summary:

The Dairy Manager is responsible for overseeing the daily operations of the dairy department to ensure high standards of product quality, inventory accuracy, merchandising, and customer service. This role leads department associates, manages ordering and shrink, and maintains strict temperature and food safety compliance while driving sales and operational efficiency.

Key Responsibilities:

Department Operations & Execution

• Manage daily dairy department operations including ordering, stocking, rotation, and merchandising
• Ensure proper temperature control, date rotation, and product integrity at all times
• Maintain accurate inventory levels, backstock organization, and effective shrink control
• Ensure dairy cases, coolers, and backroom areas are clean, organized, and compliant

Merchandising & Sales

• Execute planograms, ads, promotions, and seasonal resets
• Ensure dairy cases are full, faced, and visually appealing
• Monitor sales trends and adjust ordering to meet customer demand
• Support company initiatives to drive dairy category performance

Team Leadership & Development

• Hire, train, coach, and develop dairy department associates
• Assign daily tasks and ensure efficient labor utilization
• Provide performance feedback, recognition, and corrective coaching
• Foster a culture of accountability, teamwork, and food safety

Food Safety, Safety & Compliance

• Enforce food safety practices including temperature logs and cooler monitoring
• Ensure compliance with company policies, safety procedures, and health regulations
• Support audits, inspections, and corrective actions
• Train associates on proper handling of perishable products and equipment

Labor, Planning & Communication

• Manage department labor to align with sales volume and workload demands
• Communicate priorities, performance results, and challenges to store leadership
• Maintain required documentation and operational records

Qualifications:

• High school diploma or equivalent (required)
• Previous dairy, grocery, or retail department management experience preferred
• Knowledge of inventory management, food safety, and merchandising standards
• Strong leadership, organization, and communication skills
• Ability to work in a fast‑paced, cold‑environment setting
• Flexible availability including early mornings, evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 pounds

Core Competencies

• Inventory accuracy and shrink control
• Team leadership and associate development
• Operational execution and organization
• Food safety and temperature compliance
• Customer‑focused merchandising