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Customer Service
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
What you will be doing
The Data Governance and Standards Department has an opening for a Data Governance Manager. This position is in Pleasanton, California or Boise Idaho
Main responsibilities:
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Responsible for overall data integrity for assigned categories
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Lead a team of analysts and provide direction on process, procedure and standards
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Ensure that legislative requirements impacted by item data is current in systems and across multiple states
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Identify data standardization opportunities, plan and execute
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Perform root cause analysis against issues across different systems related to master data
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Act as a Subject Matter Expert for category and item specific needs
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Manage changing data needs for business programs and technology projects
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Implement processes to gain efficiency and improve data integrity
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Champion change within and outside of the organization
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Manage business rules for automation procedures
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Work with Product and Engineers on user interfaces and experiences to ensure efficiency in workflow
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Maintain documentation for procedures and standards for suppliers and internal users
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Act as a subject matter expert for a wide range of projects across the company
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Manage help articles and key questions to serve users both internal and external
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Oversee case management to ensure timely responses and comprehensive resolutions
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Write test scripts and lead continual regression testing for releases in multiple modules
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Travel as required to collaborate and provide quality support
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We are looking for candidates who possess the following:
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Four-year college degree or equivalent work experience
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Three years Albertsons system knowledge required or equivalent external experience
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Excellent planning and organizing skills required with complete follow-through
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High degree of PC skills and experience with SQL desired
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Experience with technology projects including leading user acceptance testing
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Excellent communication, collaboration and influencing skills
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Strong leadership skills - prior management experience strongly desired
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Ability to build relationships with a large internal customer base
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High degree of initiative required and an ability to quickly prioritize and direct focus on the team
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Must be highly skilled in problem solving, analysis, risk evaluation and solution development
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We also provide a variety of benefits including:
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Competitive wages paid weekly
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Associate discounts
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Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
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Time off (vacation, holidays, sick pay). For eligibility requirements please visit my
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ACI Benefits:
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Leaders invested in your training, career growth and development
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An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
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Albertsons 소개

Albertsons
PublicAlbertsons Companies, Inc. is an American grocery company founded and headquartered in Boise, Idaho.
10,001+
직원 수
Boise
본사 위치
$8.3B
기업 가치
리뷰
3.6
10개 리뷰
워라밸
3.8
보상
2.5
문화
3.2
커리어
2.3
경영진
2.8
65%
친구에게 추천
장점
Flexible scheduling/hours
Supportive management and coworkers
Good benefits (health, retirement)
단점
Limited advancement/growth opportunities
Low pay/compensation
Poor upper management communication
연봉 정보
671개 데이터
Junior/L3
Mid/L4
Senior/L5
Staff/L6
Intern
Junior/L3 · Pharmacy Technician
93개 리포트
$41,866
총 연봉
기본급
$41,866
주식
-
보너스
-
$37,559
$46,666
면접 경험
2개 면접
난이도
3.5
/ 5
소요 기간
14-28주
합격률
50%
경험
긍정 50%
보통 0%
부정 50%
면접 과정
1
Application Review
2
Phone Screen
3
Technical Interview
4
System Design Interview
5
Onsite/Final Round
6
Offer
자주 나오는 질문
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
뉴스 & 버즈
Albertsons is the new Walmart when it comes to tech dominance - Supermarket News
Supermarket News
News
·
1w ago
Albertsons self-checkout limit to hit shoppers in US state under 'guardrail' law - the-sun.com
the-sun.com
News
·
1w ago
Albertsons Media Collective Introduces Onsite Incrementality Measurement to Help Advertisers Better Understand Retail Media Impact - Albertsons Companies
Albertsons Companies
News
·
1w ago
Illinois to get chunk of $773M opioid settlement with Jewel-Osco parent company - NBC 5 Chicago
NBC 5 Chicago
News
·
1w ago