Loss Prevention Specialist

Position Overview

The Loss Prevention Specialist is responsible for protecting company assets by preventing loss, maintaining a safe environment, and ensuring compliance with company policies and procedures. This role supports store operations through monitoring, investigation, and partnership with store leadership to reduce shrink and enhance overall security.

Key Responsibilities Asset Protection & Loss Prevention

• Monitor store activity to identify and prevent theft, fraud, and policy violations
• Conduct surveillance and utilize loss prevention tools and reporting systems
• Support shrink reduction strategies and initiatives across the store
• Protect company assets including merchandise, cash, and equipment

Investigations & Reporting

• Conduct internal and external theft investigations
• Document incidents accurately and complete required reports
• Partner with store and district leadership on investigation outcomes
• Provide evidence and support for disciplinary or legal actions when necessary

Store Support & Training

• Partner with Store Director and Department Managers to identify risks
• Train associates on loss prevention awareness and best practices
• Promote a culture of accountability and asset protection
• Support operational audits and compliance efforts

Safety & Compliance

• Ensure compliance with company policies and safety standards
• Monitor and address safety concerns, hazards, and incidents
• Support emergency response procedures and incident reporting
• Maintain confidentiality and professionalism in all matters

Customer & Employee Safety

• Maintain a safe and secure environment for customers and employees
• De-escalate situations when necessary using proper techniques
• Observe and report suspicious behavior

Qualifications

• Previous loss prevention, security, or retail experience preferred
• Strong observation and attention to detail
• Ability to remain calm and professional in high-pressure situations
• Strong communication and documentation skills
• Knowledge of retail operations and shrink control strategies

Work Environment & Physical Requirements

• Ability to stand and walk for extended periods
• May involve surveillance, monitoring, and occasional physical activity
• Flexible schedule including evenings, weekends, and holidays

Key Competencies

• Attention to detail
• Integrity and confidentiality
• Problem-solving and critical thinking
• Communication and teamwork
• Situational awareness

Career Path Opportunities

• Loss Prevention Manager
• District Loss Prevention
• Store Leadership Roles