Position Summary

The Assistant Bakery Manager supports the Bakery Manager in directing daily bakery operations to ensure high standards of product quality, food safety, merchandising, and customer service. This role helps lead and develop bakery associates while maintaining efficient production, strong sales performance, and compliance with company policies.

Key Responsibilities Operations & Production

• Assist in planning and executing daily bakery production to meet sales demand and freshness standards
• Ensure proper baking, finishing, labeling, rotation, and presentation of bakery products
• Support ordering, receiving, inventory control, and backroom organization
• Help execute merchandising plans, promotions, and seasonal programs
• Maintain compliance with food safety, sanitation, and operating procedures

Customer Service

• Provide excellent customer service and respond to customer requests and concerns promptly
• Ensure bakery cases and displays are full, attractive, and customer‑ready
• Promote a friendly, service‑focused bakery environment

Team Leadership & Training

• Support hiring, training, coaching, and development of bakery associates
• Assist with scheduling, assignments, and daily shift execution
• Lead by example to reinforce productivity, teamwork, and accountability
• Assume full department leadership responsibilities in the Bakery Manager’s absence

Sales & Performance

• Assist with sales planning, shrink control, and labor efficiency
• Monitor product quality, waste, and markdowns
• Support initiatives to drive sales growth and department performance

Safety & Compliance

• Ensure adherence to food safety standards, cleanliness requirements, and workplace safety practices
• Promote proper equipment use and safe work behaviors

Qualifications

• Previous bakery, food service, or retail leadership experience preferred
• Knowledge of baking processes, production planning, and food safety practices
• Strong customer service, leadership, and communication skills
• Ability to train, motivate, and supervise associates
• Ability to stand for extended periods, lift bakery products/equipment, and work flexible schedules including weekends and holidays

Core Competencies

• Leadership and teamwork
• Quality and freshness focus
• Organization and time management
• Customer‑first mindset
• Operational execution