Assistant Deli Manager

Job Summary:

The Assistant Deli Manager supports the Deli Manager in overseeing daily deli operations to ensure excellent customer service, food safety compliance, and achievement of sales and operational goals. This role assists with supervising associates, maintaining product quality, and ensuring a clean, safe, and efficient department.

Key Responsibilities:

Operations & Customer Service

• Assist in managing daily deli department operations, including food preparation, merchandising, and service standards
• Ensure a consistently high level of customer service and promptly resolve customer concerns
• Maintain product freshness, quality, and presentation standards

Supervision & Staffing

• Support the Deli Manager in supervising, training, coaching, and developing deli associates
• Assist with scheduling, task delegation, and performance feedback
• Ensure associates follow company policies, procedures, and safety standards

Food Safety & Compliance

• Ensure compliance with food safety, sanitation, and health department regulations
• Monitor proper food handling, preparation, labeling, and rotation
• Assist with maintaining accurate temperature and sanitation logs

Inventory & Ordering

• Assist with ordering, receiving, and stocking products and supplies
• Help manage inventory levels to minimize shrink, waste, and out‑of‑stocks
• Participate in inventory counts and shrink control activities

Sales & Merchandising

• Support execution of promotions, pricing, and merchandising plans
• Assist in achieving department sales, margin, and labor targets
• Ensure displays are clean, appealing, and properly signed

Administrative & Operational Support

• Assist with opening and closing procedures as assigned
• Support departmental reporting and operational documentation
• Act as Deli Manager in their absence