Assistant Grocery Manager

Position Overview

The Assistant Grocery Manager supports the Grocery Manager in overseeing the daily operations of the Grocery Department. This role ensures strong in-stock conditions, effective merchandising, and excellent customer service while helping drive sales, control expenses, and develop team performance.

Key Responsibilities Department Operations

• Support daily grocery department operations and execution
• Ensure shelves are stocked, faced, and properly merchandised
• Maintain cleanliness, organization, and food safety standards
• Ensure accurate pricing, signage, and promotional displays

Team Support & Development

• Assist in training and developing grocery associates
• Provide day-to-day direction, coaching, and support
• Help manage schedules to meet labor goals and business needs
• Promote accountability and a positive team environment

Customer Service

• Deliver fast, friendly, and helpful service to customers
• Support a strong customer-first culture within the department
• Assist in resolving customer issues promptly and professionally

Inventory & Merchandising

• Assist with ordering, receiving, and inventory control
• Maintain proper product rotation and backroom organization
• Monitor out-of-stocks, shrink, and product quality
• Execute merchandising plans and ad features

Financial Performance

• Support department sales and profitability goals
• Assist in controlling labor, shrink, and expenses
• Monitor key performance indicators and help drive improvements

Safety & Compliance

• Follow all food safety and sanitation standards
• Ensure compliance with company policies and procedures
• Maintain a safe environment for customers and team members

Qualifications

• Previous grocery or retail experience preferred
• Leadership or supervisory experience a plus
• Strong communication and organizational skills
• Ability to work in a fast-paced environment
• Basic knowledge of inventory and merchandising practices

Work Environment & Physical Requirements

• Ability to lift up to 50 lbs regularly
• Frequent standing, walking, bending, and stocking
• Flexible schedule including early mornings, nights, weekends, and holidays

Key Competencies

• Team support & leadership
• Customer focus
• Attention to detail
• Operational execution
• Time management & multitasking

Career Path Opportunities

• Grocery Manager
• Assistant Store Director
• Store Director