Position Summary

The Produce Manager is responsible for the overall operation, performance, and profitability of the Produce department. This role ensures the highest standards of freshness, quality, merchandising, and customer service while leading and developing a strong team. The Produce Manager manages ordering, inventory, labor, and shrink to achieve sales and operational goals while maintaining a clean, safe, and visually appealing department.

Key Responsibilities Department Operations

• Oversee daily operations of the Produce department to ensure freshness, quality, and availability.
• Maintain department standards for cleanliness, organization, rotation, and food safety.
• Ensure proper opening, closing, and daily execution of department tasks.
• Monitor department conditions and take corrective action as needed.

Merchandising & Inventory Control

• Execute company merchandising standards, planograms, seasonal sets, and promotional displays.
• Ensure accurate pricing, signage, and proper product placement.
• Manage ordering, receiving, inventory levels, and product rotation.
• Minimize shrink through effective inventory management, culling, and handling practices.

Customer Service

• Deliver an outstanding customer experience by ensuring an attractive, full, and fresh department.
• Address customer questions and concerns promptly and professionally.
• Promote a customer‑first culture within the department.

Leadership & Team Development

• Hire, train, coach, and develop produce associates.
• Schedule labor effectively to meet business needs while controlling costs.
• Set clear expectations and hold associates accountable for performance and standards.
• Conduct performance feedback and support associate growth and engagement.

Food Safety, Compliance & Safety

• Ensure compliance with food safety standards, sanitation procedures, and company policies.
• Maintain proper temperature controls, rotation practices, and required documentation.
• Enforce safety procedures to support a safe working environment.
• Support loss prevention and shrink reduction initiatives.

Financial Performance

• Monitor sales, shrink, labor, and expenses.
• Analyze department results and implement action plans to improve performance.
• Support store goals related to sales growth, profitability, and customer satisfaction.

Qualifications Required

• Previous produce or fresh department management experience.
• Strong knowledge of fresh produce handling, rotation, and merchandising.
• Proven leadership and team‑building skills.
• Strong organization, communication, and problem‑solving abilities.
• Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays.
• Ability to lift, push, pull, and stand for extended periods.

Preferred

• High‑volume retail produce management experience.
• Experience with inventory control, ordering systems, and shrink reduction.
• Knowledge of seasonal produce trends and promotional execution.

Working Conditions

• Retail grocery environment with exposure to refrigerated and wet conditions.
• Frequent standing, walking, lifting, and bending.
• Use of knives, pallet jacks, and produce handling equipment.