Why choose us?Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Ensure customers receive fast, friendly, and accurate checkout service while promoting a “customer first” experience
• Supervise, schedule, and direct Front End Clerks, Courtesy Clerks, and Customer Service Clerks
• Resolve customer concerns and complaints professionally and in accordance with company guidelines
• Oversee front-end operations, including customer traffic flow, service levels, cleanliness, safety, and overall appearance
• Serve as an on-duty supervisor, including functioning as an overflow cashier when needed
• Manage cash controls, including cash register tills, safe transactions, loans, pickups, refunds, and approvals
• Monitor inventory levels and ensure timely replenishment of front-end supplies and merchandise
• Enforce company standards related to safety, security, dress code, and grooming
• Respond to operational issues, system errors, emergencies, and safety concerns
• Perform store walks, delegate tasks, and follow up to ensure completion

We are looking for candidates who possess the following: Soft skills:

• Strong customer service and interpersonal skills
• Clear and effective verbal communication
• Ability to lead by example and motivate a team
• Calm, professional demeanor in fast‑paced or stressful situations
• Problem-solving mindset with a focus on solutions
• Reliability, integrity, and accountability

Competencies:

• Team supervision and coordination
• Customer service excellence
• Cash handling and accountability
• Conflict resolution and decision-making
• Time management and task prioritization
• Compliance with company policies and procedures

Knowledge:

• Front-end retail operations and customer service processes
• Cash handling, basic bookkeeping, and loss prevention practices
• Use of point-of-sale (POS) systems and front-end technology
• Safety, sanitation, and security procedures
• Basic math, weights, and measures
• Retail product variety and perishability

Abilities:

• Ability to stand or walk for extended periods
• Ability to lift and carry up to approximately 50–55 lbs
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Ability to operate and troubleshoot POS systems, scanners, scales, printers, and registers
• Ability to supervise employees and make sound judgments
• Ability to work in a fast‑paced, high‑stress environment

Other requirements:

• Must maintain a constant focus on safety for customers and employees
• Must comply with all company policies, procedures, and ethical standards
• Position requires flexibility and the ability to adapt to changing business needs
• Exposure to typical retail store hazards and equipment

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video:

ACI Values

A copy of the full job description can be made available to you.