Position Summary

The Produce Manager is responsible for leading the produce department to achieve high standards of freshness, quality, customer service, and profitability. This role oversees daily operations, inventory management, merchandising, food safety, and associate development while ensuring an exceptional shopping experience.

Key Responsibilities Department Operations

• Manage daily produce department operations, including ordering, receiving, rotation, and merchandising
• Ensure produce meets freshness, quality, and presentation standards
• Control shrink, waste, and department expenses to meet financial goals
• Maintain accurate inventory levels through forecasting and inventory practices

Leadership & Team Development

• Hire, train, schedule, and develop produce associates
• Provide ongoing coaching, performance feedback, and corrective action when needed
• Foster a positive and accountable work environment focused on teamwork and service
• Ensure proper staffing levels to support business needs

Customer Service

• Deliver outstanding customer service by maintaining a clean, organized, and visually appealing department
• Respond to customer questions and concerns promptly and professionally
• Promote seasonal items, specials, and company programs

Food Safety & Compliance

• Ensure compliance with all food safety, sanitation, and health regulations
• Maintain proper handling, storage, and rotation procedures
• Complete food safety logs, inspections, and required documentation
• Ensure associates follow company policies, safety standards, and best practices

Sales & Merchandising

• Execute merchandising plans, displays, and seasonal programs
• Analyze sales trends and adjust product mix to maximize sales and freshness
• Collaborate with store leadership to support overall store objectives

Qualifications

• Previous produce or retail management experience preferred
• Strong leadership, organizational, and communication skills
• Knowledge of produce handling, food safety, and merchandising standards
• Ability to prioritize and manage tasks in a fast‑paced environment
• Flexible availability, including weekends and holidays
• Ability to lift, bend, stand for extended periods, and work in refrigerated environments

Working Conditions

This position requires standing, walking, frequent lifting, and working in both ambient and refrigerated areas. Schedules may vary to support department and store operations.