Purpose

The Assistant Deli Manager supports daily deli operations by ensuring high standards of food quality, safety, merchandising, and customer service. This role assists with associate leadership, production execution, and operational readiness while supporting the Deli Manager in meeting sales, shrink, and labor objectives.

Key Responsibilities

• Support daily deli operations, including food preparation, cooking, slicing, packaging, and merchandising
• Ensure proper rotation, dating, temperature control, and food safety compliance
• Assist with ordering, inventory control, shrink reduction, and out‑of‑stock prevention
• Maintain full, attractive hot and cold service cases and grab‑and‑go displays
• Execute promotions, seasonal programs, and value‑added deli offerings
• Ensure accurate pricing, signage, and portion control

Leadership & Team Support

• Assist with training, coaching, and development of Deli associates
• Help assign daily workloads and manage production schedules
• Provide real‑time feedback and reinforce productivity and quality standards
• Support attendance management and performance accountability
• Assume department leadership responsibilities in the Deli Manager’s absence

Customer Service

• Deliver friendly, prompt, and knowledgeable customer service
• Address customer questions, special orders, and concerns professionally
• Promote deli products, meal solutions, and catering options as applicable

Operational & Safety Standards

• Maintain cleanliness, sanitation, and equipment readiness at all times
• Ensure compliance with food safety, health department, and company standards
• Follow all company policies, labor guidelines, safety rules, and asset protection procedures
• Assist with inspection readiness and corrective actions

Qualifications

• Previous deli, food service, or retail experience preferred
• Supervisory or lead experience a plus
• Strong organization, communication, and time‑management skills
• Ability to work early mornings, evenings, weekends, and holidays
• Ability to stand, lift, slice, cook, and perform repetitive tasks

Working Conditions

• Food production environment with exposure to heat, fryers, ovens, and cold storage
• Fast‑paced, hands‑on role requiring extended standing and physical activity