Produce Manager

Position Overview

The Produce Manager is responsible for leading the daily operations of the Produce Department, ensuring fresh, high-quality products, exceptional merchandising, and outstanding customer service. This role drives sales and profitability while maintaining strict food safety standards and developing a strong, high-performing team.

Key Responsibilities Department Operations

• Oversee daily produce department operations
• Ensure product freshness, quality, and proper rotation at all times
• Maintain clean, organized, and visually appealing displays
• Ensure accurate pricing, signage, and execution of promotions

Team Leadership & Development

• Hire, train, and develop produce associates
• Create schedules to meet labor goals and business needs
• Provide coaching, feedback, and performance management
• Build a positive, productive, and customer-focused team environment

Customer Service

• Deliver exceptional customer service and product knowledge
• Assist customers with selections, questions, and special requests
• Resolve customer concerns quickly and professionally
• Promote a customer-first culture within the department

Merchandising & Inventory

• Maintain strong in-stock conditions and minimize out-of-stocks
• Manage ordering, receiving, and inventory control
• Execute attractive, high-impact produce displays and seasonal sets
• Monitor and control shrink, waste, and product losses

Financial Performance

• Drive department sales, margin, and profitability
• Manage labor, shrink, and operating expenses
• Analyze key metrics and implement action plans to improve results
• Support overall store sales goals

Safety & Compliance

• Ensure compliance with food safety and sanitation standards
• Maintain proper handling, storage, and rotation of all products
• Follow all company policies and safety procedures
• Maintain a safe working and shopping environment

Qualifications

• Previous produce, grocery, or retail management experience preferred
• Strong leadership and team development skills
• Knowledge of produce handling, merchandising, and freshness standards
• Ability to work in a fast-paced environment
• Strong communication and organizational skills

Work Environment & Physical Requirements

• Ability to lift up to 50 lbs frequently
• Frequent standing, walking, bending, and stocking
• Work in refrigerated and wet environments
• Flexible schedule including early mornings, weekends, and holidays

Key Competencies

• Leadership & team development
• Customer focus
• Product knowledge & quality control
• Merchandising execution
• Problem-solving & decision-making

Career Path Opportunities

• Assistant Store Director
• Store Director
• District Leadership