BACK‑UP ADMIN COORDINATOR — DUTIES & RESPONSIBILITIESAdministrative Support

• Provide back‑up support to the Administrative Coordinator during absences or peak workload periods.

• Assist with daily store administrative functions, ensuring compliance with Company policies and procedures.

• Maintain accurate records, logs, and required documentation.

Cash & Financial Controls

Support front‑end cash office operations, including:

• Safe counts and reconciliations

• Preparing tills and performing verified cash pickups

• Assisting with cashier over/short investigations

• Ensuring proper handling of checks, deposits, coupons, and gift cards

• Ensure accuracy and security of all financial documents and transactions.

Scheduling & Timekeeping

• Assist with verifying employee time and attendance.

• Help ensure accurate entry of schedules, edits, and adjustments as needed.

• Communicate scheduling or timekeeping discrepancies to store leadership.

Compliance & Reporting

• Maintain confidential employee files and documents in accordance with Company standards.

• Assist in generating and submitting required store reports accurately and on time.

Ensure compliance with policies related to:

• Employment documentation

• Store audits

• Cash handling

• Safety and sanitation

Customer Service & Front-End Assistance

• Provide backup support to the service desk as needed.

• Assist with customer inquiries, refunds, and issue resolution within established guidelines.

• Support front‑end leadership with workflow, coverage, and service needs during peak periods.

Communication & Coordination

• Maintain effective communication with the Administrative Coordinator, Store Director, and department leadership.

• Follow up on outstanding tasks, deadlines, and required documentation.

• Assist with distributing store communications, postings, and updates.

Other Responsibilities

• Uphold all Company policies, procedures, and standards of honesty and integrity.

• Perform additional duties as assigned by store leadership.