Purpose

The Assistant Bakery Manager supports daily bakery operations by ensuring high standards of product quality, food safety, merchandising, and customer service. This role assists in leading associates, executing production plans, and maintaining a clean, organized, and well‑run department.

Key Responsibilities

• Support daily bakery production, packaging, and merchandising activities
• Assist with ordering, inventory control, and shrink reduction
• Ensure product freshness, proper rotation, dating, and display standards
• Maintain attractive displays and full cases throughout operating hours
• Follow and enforce all food safety, sanitation, and temperature standards
• Assist with execution of promotions, seasonal programs, and special orders

Leadership & Team Support

• Assist in training, coaching, and developing Bakery associates
• Help assign daily tasks and monitor workflow for productivity and quality
• Model proper procedures, customer engagement, and professionalism
• Support attendance management, performance feedback, and accountability
• Step in as department lead in the Bakery Manager’s absence

Customer Service

• Ensure friendly, prompt, and knowledgeable service to all customers
• Respond to customer questions, requests, and concerns effectively
• Promote bakery products and custom order services

Operational & Safety Standards

• Maintain department cleanliness, organization, and equipment readiness
• Ensure proper handling of ingredients, supplies, and finished product
• Follow all company policies, labor guidelines, and safety procedures
• Maintain compliance with health department and company inspections

Qualifications

• Previous bakery, food service, or retail experience preferred
• Leadership or supervisory experience a plus
• Strong organization, communication, and time‑management skills
• Ability to work early mornings, weekends, and holidays
• Ability to lift, stand, and perform repetitive tasks as required

Working Conditions

• Food production environment with exposure to heat, ovens, and cold storage
• Fast‑paced, hands‑on role requiring extended standing and physical activity