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Customer Service
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
What you will be doing
The position will be based in the Wells, ME distribution center.
Main responsibilities:
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Communicate and ensure compliance with compensation, benefits, and leave policy and programs.
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Work with business groups to manage compensation needs.
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Ensure competitive compensation for retention, manage the merit review process for designated business groups, administer pyramid reviews and other processes; administer performance evaluation process for exempt and non-exempt.
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Support for all benefit related questions and issues; provide consultation to business groups on benefit impacts through employee leaves.
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Resolve staff performance issues through separation; resolve team member issues and act as counsel to management and team members.
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Ensure consistency and fairness in policy and procedure; also as it relates to Federal and State law requirements. Investigate employment, grievance, EEO and/or ADA related issues. Report findings and respond appropriately.
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Coordinate with training department to support training and development for assigned client groups.
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Facilitate various training as needed in the areas of management & overall associate development, diversity, harassment, new hire orientations, and performance management.
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Under direction of the HR Manager, consult clients on changing organization needs and/or changes; participate in developing and conducting reorganizations to maximize the effective use of resources and minimize adverse impact and risk.
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Assist manager in communicating restructures to team members.
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Process and manage all organizational changes and movement through People Soft; conduct data audits to ensure accuracy.
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Full-life cycle recruiting, including but not limited to: building strong business partnerships with Hiring Manager by developing effective recruiting strategies, source and identify candidates, review and screen resumes, and interview candidates of all levels including management roles and effectively manage applicants through applicant tracking system from application to onboarding.
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Willing to work weekends as needed or varied shifts.
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We are looking for candidates who possess the following:
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Bachelor's degree in related field; equivalent work experience. HRCI or SHRM Certification in Human Resources a plus.
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3-5 years generalist human resources or other related business experience, including behavioral interviewing, employment, training, employee relations, compensation, diversity, management/organizational development, risk management and loss control.
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Ability to work effectively with all levels of associates and management.
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Strong interpersonal skills.
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Ability to lead and influence others.
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High degree of initiative; proven team player, excellent customer service skills.
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Excellent written and verbal communication skills.
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HR recruiting experience to include positions at management level.
- Bilingual Preferred
We also provide a variety of benefits including:
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Competitive wages paid weekly
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Associate discounts
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Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
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Time off (vacation, holidays, sick pay). For eligibility requirements please visit my
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ACI Benefits:
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Leaders invested in your training, career growth and development
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An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
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About Albertsons

Albertsons
PublicGrocery company.
10,001+
Employees
Boise
Headquarters
$8.3B
Valuation
Reviews
3.5
3 reviews
Work-life balance
2.0
Compensation
3.5
Culture
1.5
Career
2.0
Management
1.5
25%
Recommend to a friend
Pros
Fair treatment of employees
Better than competitors like Walmart
Kind interview staff
Cons
Toxic work environment
Poor management quality
High turnover rates
Salary Ranges
669 data points
Junior/L3
Mid/L4
Senior/L5
Intern
Junior/L3 · Pharmacy Technician
93 reports
$41,866
total per year
Base
$41,866
Stock
-
Bonus
-
$37,559
$46,666
Interview experience
2 interviews
Difficulty
3.5
/ 5
Duration
14-28 weeks
Offer rate
50%
Experience
Positive 50%
Neutral 0%
Negative 50%
Interview process
1
Application Review
2
Phone Screen
3
Technical Interview
4
System Design Interview
5
Onsite/Final Round
6
Offer
Common questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
News & Buzz
Albertsons to close two North Texas stores, cut 138 jobs, filings show - WFAA
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2w ago
Albertsons Stadium North End Zone nears completion with 1,600 premium seats - idahonews.com
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Albertsons Stadium North End Zone expansion enters final phase, set to debut with Banana Ball - Idaho News 6
Idaho News 6
News
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2w ago
Albertsons to close two North Texas stores, cut 138 jobs, filings show - WFAA
WFAA
News
·
2w ago