Fuel Station Supervisor

Job Summary

The Fuel Station Supervisor is responsible for overseeing daily operations of the fuel station, ensuring a safe, compliant, and customer‑focused environment. This role supervises associates, maintains fuel and merchandise availability, upholds safety and regulatory standards, and supports store leadership with operational execution.

Essential Duties & Responsibilities Operations & Safety

• Oversee daily fuel station operations, including fuel dispensing, merchandise sales, and site cleanliness.
• Ensure compliance with all safety, environmental, and regulatory standards (fuel handling, spills, emergency procedures).
• Conduct routine safety checks of fuel pumps, tanks, equipment, and surrounding areas.
• Respond appropriately to fuel station emergencies, alarms, or hazardous conditions.
• Enforce company policies related to fuel operations, cash handling, and safety.

Supervisory & Leadership Responsibilities

• Supervise, train, and develop fuel station associates.
• Assign daily tasks and monitor performance to ensure operational standards are met.
• Provide coaching, feedback, and corrective guidance as needed.
• Assist with scheduling to ensure proper coverage during peak business hours.
• Support onboarding and training of new fuel station associates.

Customer Service

• Ensure a high level of customer service and prompt issue resolution.
• Address customer questions or concerns related to fuel, pricing, and products.
• Monitor transactions to ensure accuracy and compliance.
• Promote a positive customer experience through clean, safe, and well‑staffed operations.

Inventory & Merchandising

• Monitor fuel levels, merchandise inventory, and supply needs.
• Assist with ordering fuel station merchandise and supplies.
• Ensure product displays, signage, and pricing are accurate and compliant.
• Reduce shrink through proper controls and monitoring.

Administrative & Financial Support

• Support cash handling, register accountability, and end‑of‑day processes.
• Assist with reporting, documentation, and audits related to fuel operations.
• Communicate operational issues, maintenance needs, and concerns to store leadership.