Position Summary

The Assistant Grocery Manager supports the Grocery Manager in overseeing daily grocery department operations, ensuring efficient execution of merchandising, inventory control, labor management, and customer service standards. This role helps lead associates, maintains department conditions, and assists in achieving sales, shrink, and operational goals.

Key Responsibilities Department Operations

• Assist with daily grocery department operations, including stocking, rotation, receiving, and merchandising
• Ensure shelves, displays, and promotional areas are properly stocked and maintained
• Monitor inventory levels and support ordering and replenishment processes
• Help control shrink, damages, and out‑of‑stocks

Leadership & Team Support

• Assist in training, scheduling, and supervising grocery associates
• Provide coaching, direction, and feedback to team members
• Support performance management and accountability standards
• Lead the department in the Grocery Manager’s absence

Customer Service

• Ensure a positive shopping experience by maintaining a clean, organized, and customer‑ready department
• Assist customers with product inquiries, location, and concerns
• Address customer issues promptly and professionally

Standards, Safety & Compliance

• Ensure compliance with company policies, safety standards, and operational procedures
• Support proper product handling, rotation, and backroom organization
• Promote a safe working environment for associates and customers

Sales & Merchandising

• Execute planograms, price changes, and promotional displays
• Monitor sales trends and assist with product placement adjustments
• Partner with store leadership to support overall store objectives

Qualifications

• Previous grocery, retail, or supervisory experience preferred
• Strong organizational, communication, and leadership skills
• Ability to work in a fast‑paced retail environment
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Ability to lift, stock, and stand for extended periods

Working Conditions

This position requires frequent lifting, bending, standing, and working in both sales floor and backroom environments. Schedule flexibility is required to meet business needs.