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Albertsons
Albertsons

Grocery company.

Customer Service Representative

RoleTech Support
LevelMid Level
LocationRandolph, VT, United States
WorkOn-site
TypeFull-time
Posted2 weeks ago
Apply now

A Day in the Life: As a Head Cashier, you’ll lead the front-end team to ensure smooth and efficient checkout operations. You’ll oversee shift schedules, guide and coach cashier team members, and maintain accurate handling of various payment types. You’ll also ensure checkout areas are clean, organized, and well-stocked, while assisting customers with inquiries and resolving concerns. This role is ideal for someone with a strong customer-service mindset, a passion for team development, and a focus on creating a seamless shopping experience. If you believe food brings people together and enjoy being part of a community-focused team, you’ll thrive here.

What you bring to the table:

  • Leadership Experience:

Previous experience in a supervisor or team lead role, ideally in a retail or customer-facing environment.

  • Point-of-Sale Proficiency:

Comfort working with POS systems and handling various payment types accurately.

  • Customer Service Excellence:

Ability to resolve customer concerns with professionalism and empathy.

  • Team Development:

Strong coaching and mentoring skills to promote cashier performance and growth.

  • Organizational Skills:

Capable of managing shift schedules, maintaining front-end cleanliness, and ensuring supplies are stocked.

  • Communication Skills:

Clear and effective communication with team members and customers.

  • Reliability & Accountability:

Consistent attendance and a commitment to workplace standards and policies.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Inclusive work culture built on belonging
  • Competitive wages paid weekly
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.

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About Albertsons

Albertsons

Albertsons Companies, Inc. is an American grocery company founded and headquartered in Boise, Idaho.

10,001+

Employees

Boise

Headquarters

$8.3B

Valuation

Reviews

10 reviews

3.6

10 reviews

Work-life balance

3.2

Compensation

2.8

Culture

3.8

Career

2.9

Management

3.1

65%

Recommend to a friend

Pros

Good training and learning opportunities

Supportive management and environment

Friendly coworkers and teamwork

Cons

Pay could be better

Limited advancement opportunities

High turnover and stress

Salary Ranges

671 data points

L2

L6

Senior/L5

L3

L4

L5

L2 · Business Analyst L2

0 reports

$60,450

total per year

Base

$24,180

Stock

$30,225

Bonus

$6,045

$42,315

$78,585

Interview experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Phone Interview

4

Background Check

5

Offer

Common questions

Behavioral/STAR

Past Experience

Customer Service

Pharmacy Knowledge

Culture Fit