Job Description:

A. ACCOUNTABILITIES
1. Accountable for the technical task coordination within the respective shift team and ensure the smooth
handover between different shifts
2. Is accountable for supporting the FSTD technical aspects during audits and surveillance checks .
3. Is accountable and flexible for providing technical troubleshooting guidance depending on the severity
of the issues irrespective of the roster cycle.
4. Is proactive in proposing corrective maintenance solutions as and when required
5. Participates in the technical support and follow-up of the training sessions and provides efficient reports
to other teams and managers.
6. Ensures the training center operation continuity outside normal working hours whenever the Team
Leader/Engineer is absent.
7. Collaborative and good stakeholder management skills are expected due to regular exchanges with
Toulouse central support team; OEM support and Quality team

B. MAIN ACTIVITIES
The job holder is in constant relation (24 / 7) with instructors and trainee customers as the front line support regarding
Training Devices operations. Customer’s satisfaction is his/her priority.
He/she is accountable toward the hierarchy, for all his/her team decisions: technical, operational and relational.

• TRAINING DEVICES MAINTENANCE AND OPERATION TASKS

• Ensure and be well aware of simulators and trainers daily operations (version change, pre-flights,
  instructors call).

• Plans, coordinates and ensures within his/her shift team preventive maintenance tasks and
  modifications defined.

• Ensures curative tasks in a timely manner and with a high level of quality.

• Ensures the simulator software update package installation.

• Analyses and reviews recurrent qualification Tests Guide to prepare yearly Training Devices
  approvals by Authorities.

• Ensures and performs internal repair using bench’s tests in laboratory to minimize external repair
  expenses.

• Analyses and solves all the problems raised by customers and instructors.

• On instructor request, demonstrates functionality of the instructor panel. (Dry lease customers).

• TROUBLESHOOTING AND DISCREPANCY REMARKS INTERVENTIONS

• Performs on the spot troubleshooting interventions.

• Monitors the discrepancies remarks linked to hardware failures in the shift team.

• Ensures that analyses, answers, solving or reports on all the discrepancies remarks raised on
  Training Devices are performed.

• TRAINING DEVICES SUPERVISION

• Ensures the necessary corrective actions following problems recorded during Preventive and
  corrective maintenance, DRs and recurrent qualification tests.

• Manages the training device parts and spare parts.

• Ensures compliance with the Compliance Monitoring System at all times

• Participate in the recurrent qualification

• TRAINING DEVICES IMPROVEMENT AND UPDATES

• Performs and follows-up projects linked to the reliability improvement or obsolescence problem.

• Performs Aircraft Database updates and specifics demands
  SAFETY INITIATIVES:

• Analyses reported in service events to identify any safety or environment issue.

• Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day
  to day activity

• Report any (potential) environment issue or (potential) environment event that is detected in the
  frame of the day to day activity.

• Can contribute, on request of their safety representatives, in any safety enhancement initiative as part
  of Safety management activity (PSP, SMS), eg, contribute in the analysis and follow up of in-service
  events, contribute in the identification and analysis of hazards and risk assessment in their own
  domain of activity.

• C. OUTPUTS

• In an optimizing training devices schedule context, with the respective team, he/she will deliver the
  training devices on time and fully functional to the customers. The result of the job is linked to the
  customer satisfaction index and reliability of the devices.

• Provide an efficient report of his activity to the other team, to the technical manager, to the support
  team and to management.

• D. JOB REQUIREMENT

• Higher Educational Qualification in Electronic or Aeronautical Engineering discipline or AME course

• Minimum 8 years continued and recent experience of FSTD maintenance operations and support

• Strong experience with respect to the Authority FSTD Certification and Compliance Audits

• Experience in installation/relocation/ major part change activities

• Strong hands on experience on hardware repair wrt simulator, APTs.

• Experience in working on TRU FFS is a plus or experience with any simulator OEM is preferred

• Excellent command of IT and keeps abreast of technological advancements

• Stakeholder management skills

• Team fit and effective communication

• Customer oriented focus

• Able to work 24/7 shift roster

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Training Centre Private Limited:

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services

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