Jobs
Job Description:
Focus: Sustainable bug fixing and self-service rate.
Location: Romania (Remote/Hybrid)Focus: Sustainability and Self-Service
Your Responsibilities:
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Problem Management: Moderation of Root Cause Analysis (RCA) and tracking of corrective actions.
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Knowledge Management: Responsibility for the internal and external knowledge base (Knowledge Centered Service).
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Shift-Left: Identification of solutions that can be transferred from specialist support to self-service.
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Service Now Design: Support in defining requirements for new automated service requests.
Your Profile:
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Certified knowledge in ITIL Problem Management.
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Editorial talent for creating easily understandable technical documentation.
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Experience working with Service Now Knowledge Management modules.
What we offer:
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We offer you more than just a job: a career where you are truly valued. Alongside a competitive salary and innovative projects, you'll enjoy a comprehensive benefits package, designed for you.
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Attractive financial package: A competitive salary and multiple bonuses (for performance, attendance, and holidays).
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Health and relaxation: A private medical plan with Regina Maria and access to wellness at Belaqva.
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Flexibility and comfort: A hybrid work policy and provided transportation in the Brașov area.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Aerostructures S.R.L.
Employment Type:
Permanent
Experience Level:
Professional
Job Family:
Digital
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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About Airbus

Airbus
PublicAirbus SE is a European aerospace corporation. While the company's primary business is the design and manufacture of commercial aircraft, it also operates separate divisions for Defence and Space and Helicopters.
10,001+
Employees
Leiden
Headquarters
$89B
Valuation
Reviews
3.7
10 reviews
Work-life balance
3.2
Compensation
4.0
Culture
4.1
Career
3.5
Management
3.8
72%
Recommend to a friend
Pros
Learning opportunities and professional development
Supportive team and collaborative environment
Good compensation and benefits
Cons
High pressure and performance expectations
Long hours and overwhelming workload
Bureaucratic and rigid structure
Salary Ranges
43 data points
Junior/L3
Mid/L4
Senior/L5
Staff/L6
Junior/L3 · Industrial Engineer
3 reports
$105,498
total per year
Base
$91,737
Stock
-
Bonus
-
$102,272
$131,358
Interview experience
4 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer rate
25%
Experience
Positive 25%
Neutral 75%
Negative 0%
Interview process
1
Application Review
2
HR Screen
3
Technical/Hiring Manager Interview
4
Panel Interview
5
Offer
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
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