Job Description:

Main activities

• Provide the highest possible level of technical services to Airbus customers on Material & Processes Engineering matters (Metal, Fasteners, Surface protection, Sealant, Paint, Stripping, Cleaning, Adhesives, Composite, etc… )

• by:

• Answering all technical queries raised by the Customers within the defined time scale and with the expected level of quality,

• Analysing all in-service events to identify potential impact (including airworthiness, reliability, cost, etc.), launching and progressing all actions necessary to find the cause of the events and initiating/following-up development of corrective actions or producing improvement with the Airbus Design organisation,

• Providing Engineering support to Customer Services departments and other Airbus departments.

• Initiate and follow up Material & Processes relative documentation updates (Airbus Maintenance Manual, Structure Repair Manual).

• Provide technical support on hot topics affecting the fleet and specific customers in the region

• Ensure that customer issues have been well understood by central teams, promote implementation of mitigation, solution or in-service issues on all programs

Dimensions

• 2200 Airbus a/c in China;

• 28 operators + 8 MRO’s;

• 8 visit/assistance

• 10 Fleet Review Meeting

• 5 Technical forum/Conference

Qualifications

• Fluent Chinese speaker, the job is Chinese local customer oriented

• Engineering degree in university of aeronautics and astronautics, material engineering majored

• Working experience of Structure repair, or structure related training on any of Airbus programs

• Good understanding of structure engineering drawings, proficient on Airbus SRM, AMM, CML, PMS

• Knowledge about Airline & MRO maintenance & engineering activity, know Airline operations is a plus.

• The type course for any of Airbus programs is a plus.

• Knowledge of CAAC Regulation, FAA/EASA is a plus.

• Understand Customer needs and agility with business.

• Good presentation skills and fluent in English, both oral and written.

• Ability to cope with a highly demanding environment.

• Tenacious, open mindset, adaptable, and reliable

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus (Beijing) Engineering Centre Company Limited

Employment Type:

Fixed term

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.