Head of Culture & Inclusion at AIG

We are seeking a Head of Culture & Inclusion to lead the company’s approach and execution for building a culture of inclusion across the employee experience lifecycle. A central focus of this role will be overseeing and elevating our Employee Resource Groups (ERGs) as engines of community, development, and business impact.

This leader will design and execute enterprise-wide Culture & Inclusion strategies, partner with executive & HR leadership to embed inclusion into business practices, and ensure that ERGs have the structure, support, and visibility needed to thrive.

Key Responsibilities

• Develop and drive the AIG Culture & Inclusion strategy with a strong focus on embedding inclusion into talent practices.

• Partner with HR, Talent Acquisition, L&D, and Communications to integrate Culture & Inclusion initiatives into the employee lifecycle.

• Oversee the growth, governance, and sustainability of Employee Resource Groups (ERGs) as a cornerstone of the Culture & Inclusion agenda.

• Establish consistency of governance models, operating principles, and toolkits for ERGs that ensure they are empowered, accountable, and aligned to business priorities.

• Track and report ERG impact metrics, including participation, engagement, leadership pipeline contributions, and cultural outcomes.

• Manage Culture and Inclusion budgets and ensure equitable resource allocation across groups.

• Build external partnerships with professional networks and industry groups to strengthen C&I and ERG initiatives.

Requirements

• 8+ years of experience in Culture & Inclusion, Employee Engagement, HR, or Organizational Development.

• Proven success designing and implementing Inclusion strategies in a complex or global organization.

• Strong track record of building, scaling, and supporting Employee Resource Groups (ERGs) or employee networks.

• Excellent communication and facilitation skills, with the ability to influence and inspire across all levels of the organization.

• Strong analytical skills with the ability to design, measure, and interpret impact metrics.

• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.

Preferred Qualifications

• Experience leading global Culture & Inclusion initiatives across multiple regions or markets or matrixed organizations.

• Demonstrated ability to engage senior executives and business leaders as active champions of DEI.

For positions based in New York City, the base salary range is $113,700 - $159,200. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We are proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

HR - Human Resources:

AIG Employee Services, Inc.