At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Specialist I – Auto and General Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

We are building a high performing claims team and are seeking a seasoned Claims Specialist I with a minimum of four years of experience to join our team. This role is designed for a professional who is equally comfortable navigating the intricacies of automotive damage and the complexities of General Liability (GL) claims. You will be responsible for the end-to-end management of claims, from initial investigation and coverage determination to final settlement and litigation management. The role of an AIG Casualty Adjuster is to investigate, evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting evidence. Assigned claims typically consists of medium to moderate complex litigated and non-litigated losses.

• Conduct thorough investigations into claim facts, including interviewing involved parties, reviewing police reports, and analyzing medical records or repair estimates.

• Determine liability for both Auto (including bodily injury and property damage) and General Liability (slip and fall, premises liability, etc.) scenarios.

• Establish and maintain accurate claim reserves. Negotiate fair settlements within designated authority levels.

• Ensure all claims are handled in strict accordance with state regulations and company best practices.

What you will need to succeed

• A minimum of 4 years of active claims handling experience.

• Proven track record in managing both Auto and General Liability claims.

• Must hold a valid Adjuster’s License in all jurisdictions or ability to obtain within 6 months

• Strong organizational skills and detail oriented

• Exceptional negotiation skills and the ability to convey complex information to claimants and stakeholders with empathy and clarity.

Ready to make a bigger impact? We look forward to reviewing your application.

We are proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CL - Claims:

AIG Claims, Inc.