Program Manager & Release Train Engineer

Be part of something groundbreaking At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.
With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.
This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the insurance industry, we’d love to hear from you.

Who we are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As our Program Manager & Release Train Engineer you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.

How you will create an impact

Program Manager & SAFe Release Train Engineer (RTE) is an integral part of the GenAI team, dedicated to delivering value to our customers while continuously striving for improvement. Acting as a servant leader and coach, you will lead an Agile Release Train (ART) towards successful value-driven delivery, understanding and coordinating dependencies and impediments, facilitating all ART events, fostering continuous improvement, and championing healthy Agile practices within your ART and across the organization.

• Ensure products and features are delivered on time with desired business outcomes
• Develop and maintain execution plans, including timelines, key milestones, and resource capacity management
• Coordinate with cross-functional teams and ensure effective communication and collaboration
• Be a servant leader and ART coach who facilitates ART events and processes and supports teams in delivering business value and operational excellence.
• Partners with Product Management to ensure a healthy program roadmap and backlog, fostering a value-driven approach to product development.
• Coach, mentor, and manage Scrum Masters within the organization to enhance their effectiveness in leading Agile teams.
• Help teams establish pull systems to optimize the flow of value through ART Kanban and other information radiators, to ensure a smooth flow of value.
• Establish metrics to provide operational insights that measure value flow predictability (the business value delivered against their planned objectives), program health, and teams/trains health.
• Collaborates with other leaders developing and maintaining standards, tools, and best practices related to Agile and SAFe methodologies.
• Support economic decision-making for epics/projects, understand and operate within budgets, ensuring adherence to financial guardrails.

What you need to succeed

• SAFe Certification
• 10+ years of experience in the Agile/SAFe environment, 8+ years in RTE role. 5+ years of Program Management experience
• Deep knowledge and experience of Agile techniques: user story writing, backlog management, Agile planning and road mapping, continuous improvement, retro games.
• Excellent interpersonal, listening, written, and oral communication skills, with the ability to effectively communicate across teams and leadership groups.
• Excellent coaching skills

Ready to drive new innovations? We would love to hear from you.

Veteran's encouraged to apply.

#Release Train Engineer

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

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AIG PC Global Services, Inc.