Agency Engagement Manager Sr at AIG

Agency Engagement Manager Sr

At AIG, we are reimagining the way we help customers to manage risk. Join us as our Sales Manager to play an influential role in driving sales growth. It’s an opportunity to improve your skills and experience as a valued member of the team.

Make your mark in our Distribution Team

We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. As our Sales Manager you will be responsible for managing one of the national segment teams in CDMX and driving outsized profitable growth within our national brokers. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

Our Agency and Distribution team manage AIG’s major client relationships across all product lines, with a strong focus on retention as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practices, while allowing flexibility to meet the client’s needs.

What you’ll need to succeed

• Proven track record managing brokers and corporate accounts.
• Experience leading high‑performance commercial teams, focus on sales and retention targets
• Strong knowledge of commercial insurance lines (P&C, Financial Lines, Marine, etc.)
• Experience developing and executing commercial strategies
• Analytical skills, market intelligence, and competitive positioning to interpret KPIs, profitability, and industry trends
• Ability to assess broker/client needs and convert them into strategy, increasing the client base and developing retention strategies
• Proven leadership that develops talent, drives accountability, and elevates team performance
• Advanced communication, negotiation, and relationship‑building skills with brokers, C‑level clients, and internal stakeholders
• Avoid providing a long list of requirements as it can discourage potentially relevant candidates from applying.
• We are aiming to follow a skills-based hiring approach. Therefore, do not state qualifications as a requirement unless the role absolutely warrants it (e.g. finance roles may need ACCA or CIMA in the UK).

This position will be based in Mexico City and will report to Fernando Newman (Agency Engagement Director):

Position requires the following abilities and experience:

• 7+ years of commercial experience within the insurance industry
• Proven track record managing brokers and corporate accounts.
• Ability to assess broker/client needs and convert them into strategy, increasing the client base and developing retention strategies
• Experience leading high‑performance commercial teams, focus on sales and retention targets
• Strong knowledge of commercial insurance lines (P&C, Financial Lines, Marine, etc.)
• Ability to represent the company in broker meetings, and strategic negotiations
• Excellent budget and pipeline management
• Experience developing and executing commercial strategies
• Strong analytical skills, market intelligence, and competitive positioning to interpret KPIs, profitability, and industry trends
• Ability to forecast, plan, and manage P&L impact
• Executive presence and stakeholder influence
• Strategic decision-making under pressure
• Proven leadership that develops talent, drives accountability, and elevates team performance
• Advanced communication, negotiation, and relationship‑building skills with brokers, C‑level clients, and internal stakeholders
• Upper intermediate English level proficiency (especially written)
• Microsoft 365 mastery

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

OP - Operations:

AIG SEGUROS MEXICO S.A. DE C.V.