refresh

Trending Companies

Trending

Jobs

JobsAgilent

Customer Service, Collections

Agilent

Customer Service, Collections

Agilent

India-Mumbai

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

Healthcare

Required Skills

Collections

Accounts receivable

Excel

Outlook

SAP

Problem-solving

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Major Responsibilities include but not limited to the one listed below:

Must achieve monthly collection targets set by management.

On time calls / send emails to clients for payments.

Register feedback from customers and work towards resolution of highlighted issues.

Ensure submission of all documents/invoice(s)/ supporting.

Customer visits as and when needed.

Maintain a clean AR portfolio for the given accounts.

Indulge in strong business partnering across verticals.

Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.

Manage disputes resolution through proper channel.

Identify risk accounts and share with Management on a timely basis.

Perform on time and correct cash application.

Prepare suitable MIS reports showcasing trend for given portfolio.

Sound understanding of GST, TDS, TCS and GST TDS

Sound understanding of Excel, Outlook & SAP.

Sound understanding of GOV tenders/contracts/PO

Qualifications

This is a collections role and the ideal person should have minimum 3 years’ experience in collections. Ideal candidate must have experience handled a large collections portfolio with customer spread of more than 300 active customers.

Academic Qualifications: Graduate in Commerce. MBA or diploma in Management/Finance would be preferable

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date:

Job Function:

Customer Service

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About Agilent

Agilent

Agilent

Public

Agilent Technologies, Inc. is an American global company headquartered in Santa Clara, California, that provides instruments, software, services, and consumables for laboratories. Agilent was established in 1999 as a spin-off from Hewlett-Packard.

10,001+

Employees

Santa Clara

Headquarters

Reviews

3.5

5 reviews

Work Life Balance

1.5

Compensation

2.5

Culture

1.8

Career

1.7

Management

1.3

15%

Recommend to a Friend

Pros

Some employees can thrive in the environment

Eventually delivers on promised raises and promotions

Provides opportunities to build teams

Cons

Extreme micromanagement and time tracking requirements

Delayed promotions and raises used as manipulation tactic

Poor agile implementation and useless ceremonies

Salary Ranges

20 data points

Mid/L4

Mid/L4 · Business Development Manager AFO CSD

1 reports

$207,880

total / year

Base

$180,765

Stock

-

Bonus

-

$207,880

$207,880

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Online Interview Round 1

2

Online Interview Round 2

3

Onsite Interview