Role Overview

As an Enterprise Architect within Adobe Professional Services, you will serve as a trusted advisor to Adobe’s enterprise customers, driving digital transformation using Adobe Experience Cloud. You will lead architecture strategy, solution design, and implementation guidance across complex, multi-solution engagements, ensuring customers realize maximum value from Adobe platforms.

This is a client-facing leadership role that blends deep technical expertise, consulting mindset, and business strategy alignment.

Key Responsibilities

1.

Client Advisory & Strategic Engagement:

• Act as a strategic advisor to C-level stakeholders (CMO, CIO, CTO)
• Translate customer business objectives into Adobe Experience Cloud roadmaps
• Lead discovery workshops, architecture envisioning, and digital transformation strategy sessions
• Provide thought leadership on DXP, personalization, and customer journey orchestration

2.

Solution & Enterprise Architecture:

• Define end-to-end architecture across Adobe Experience Cloud, including:
• Adobe Experience Manager (AEM – Sites, Assets, Headless, Cloud Service)
• Adobe Analytics
• Adobe Target
• Adobe Journey Optimizer / Campaign
• Adobe Real-Time CDP
• Design scalable, secure, and high-performing solutions aligned with Adobe best practices
• Establish reference architectures and reusable patterns for client engagements
• Drive composable and API-first architecture approaches

3.

Delivery Leadership & Governance:

• Provide architectural oversight across multiple concurrent implementations
• Partner with delivery managers and engineering teams to ensure successful execution
• Conduct architecture reviews, code reviews, and performance optimization guidance
• Ensure adherence to Adobe’s implementation methodologies and standards

4.

Integration & Data Strategy:

• Define integration architecture across enterprise ecosystems:
• CRM (e.g., Salesforce)
• ERP systems
• Data platforms (data lakes, warehouses)
• Third-party martech/adtech tools
• Lead customer data strategy, including identity, segmentation, and activation
• Enable real-time personalization and omnichannel experiences

5.

Innovation & Adobe Alignment:

• Stay aligned with Adobe product roadmap and emerging capabilities
• Advocate Adobe best practices and promote adoption of new features
• Collaborate with Adobe product teams to provide field feedback and influence roadmap

6.

Pre-Sales & Business Development Support:

• Support sales teams in:
• Solutioning for RFPs/RFIs
• Client presentations and demos
• Effort estimation and high-level architecture proposals
• Help position Adobe solutions as the preferred digital experience platform

Required Skills & Expertise

Adobe Ecosystem Expertise

• Deep hands-on and architectural experience across Adobe Experience Cloud
• Strong expertise in AEM (Cloud Service preferred)
• Experience with Adobe Analytics, Target, and CDP
• Knowledge of Journey Optimizer / Campaign for cross-channel orchestration

Technical & Architecture Skills

• Strong understanding of:
• Cloud-native architectures (AWS/Azure/GCP)
• Microservices and API-first design
• Headless and composable architectures
• Experience with:
• Frontend frameworks (React, SPA)
• Integration patterns (REST APIs, event-driven architecture)
• DevOps and CI/CD pipelines

Consulting & Leadership Skills

• Strong client-facing and stakeholder management skills
• Ability to influence decisions at executive level
• Experience leading distributed, cross-functional teams
• Strong problem-solving and strategic thinking ability

Experience Requirements

• 12+ years in digital, IT, or marketing technology
• 5–8+ years of deep experience in Adobe Experience Cloud
• Proven experience delivering large-scale enterprise implementations
• Experience in consulting, system integrators, or professional services organizations

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together:

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.