The Creative Technologist & Firefly Services Solution Consultant role combines technical expertise, creative innovation, and consulting skills to help enterprise customers harness Adobe Firefly and generative AI technologies. This position focuses on designing and implementing next-generation creative workflows, integrating Firefly APIs, and advising on governance, security, and ethical AI practices while driving adoption and thought leadership in the creative technology space.

Job Description

The Creative Technologist & Firefly Services Solution Consultant primarily leads pre-sales technical engagements focused on the development and implementation of complex creative technology solutions. This role uses in-depth knowledge of Adobe Firefly, Creative Cloud, and cutting edge Generative & Agentic AI to provide technical expertise to sales teams and customers through discovery sessions, solution presentations, proof of concepts and product demonstrations. The consultant assists Account Executives and Solution Partners in assessing potential applications of Adobe solutions to meet customer needs and coordinates the preparation of detailed specifications for implementing customer creative production workflows.

This is a dynamic AI first role that offers the freedom to tackle new and exciting challenges at every turn. The consultant will overlay across prioritized sales cycles and key opportunities, engaging with various account teams and surrounding resources. The role requires adaptability to integrate into diverse environments and team cultures, ultimately playing the role that best serves the customer, which may vary across engagements. Responsibilities include,

• Partner with Adobe Account teams to set strategy, vision, and technical solution for transformational opportunities using Adobe Firefly and related tools to maximize customer benefits and establish a baseline for value realization.
• Own and drive the technical ecosystem to understand customer needs, align Adobe technology, and communicate the value delivered by the solution.
• Coordinate key deliverables and programmatic artifacts to ensure accounts achieve sales growth goals and beyond.
• Provide risk analysis, updates, and consult on structural improvements to the larger team and ecosystem.

What you'll do

• Lead GenAI demystification sessions and educate stakeholders on Firefly / other model `capabilities and ethical AI practices.
• Redesign creative production workflows leveraging Firefly Services, Creative Cloud APIs, and automation tools.
• Integrate Firefly APIs with enterprise platforms such as AEM and Workfront for scalable creative operations.
• Develop proof-of-concepts and prototypes showcasing generative AI-driven creativity.
• Advise on governance, IP indemnification, and security for generative AI adoption.
• Collaborate with product, engineering, and partner teams to influence solution roadmaps.
• Support pre-sales activities including discovery, solution architecture, and executive-level presentations.
• Deliver compelling demos and workshops to showcase Firefly and related Adobe solutions.
• Design and implement AI workflows using orchestration tools like n8n and similar platforms.
• Act as a thought leader in generative models for creative spaces, sharing insights on social media and industry forums.

Skills needed

• Deep understanding of Adobe Firefly, Creative Cloud, and generative AI concepts.
• Knowledge of multiple creative generative models (e.g., Stable Diffusion, Mid Journey, DALL·E) and their strengths.
• Experience building new-age creative workflows by daisy chaining solutions and best-of models.
• Hands-on expertise in creating AI workflows using tools like n8n and similar orchestration platforms.
• Strong consulting skills including stakeholder engagement, solution design, and technical enablement.
• Excellent communication and storytelling skills for executive presentations.
• Familiarity with enterprise security, IP compliance, and ethical AI practices.
• Influential presence on social media and recognized thought leadership in generative AI for creative industries.
• Knowledge of scripting languages (JavaScript, Python) and cloud architectures.
• Prior consulting experience with enterprise clients and pre-sales engagements.

KPIs & Impact

• Accelerate creative production workflows by leveraging GenAI and Firefly Services for enterprise customers.
• Drive adoption of Firefly and related Adobe solutions across enterprise accounts by advising , piloting and deploying innovative creative production workflows across industries.
• Create & Deliver compelling business RoI cases that shows measurable improvements in content velocity, personalization, cost and operational efficiency.
• Establish thought leadership and influence industry best practices for generative AI in creative workflows across India.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together:

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.