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Professional Services Consultant

Adobe

Professional Services Consultant

Adobe

Melbourne; Sydney

·

On-site

·

Full-time

·

4d ago

Required Skills

JavaScript

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Love to innovate while helping customers meet their online business goals? The Data Technical Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills! Technical Consultants build and develop Analytics & Target solutions to meet customer's business objectives, experience optimisation and reporting needs. In addition, consultants help each customer implement the solution throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and resolve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction and opportunities to innovate!

What you’ll do

  • Gain an in-depth knowledge of a client’s website and mobile architecture, online business model, and online marketing strategy

  • Support customer discovery sessions and help guide client's business requirements and key performance indicators

  • Guide customers through the process of implementing Target Activities.

  • Design customized solutions and technical tag implementation strategies

  • Generate customized digital analytics collection code and assist with its implementation and deployment

  • Support client’s developers and third parties throughout the implementation process

  • Validate and debug Target and Analytics implementations and follow through on issues until resolved

  • Light manipulation of JavaScript as needed to customize digital analytics solutions

  • Guide key partners and drive client success based on clients most significant business drivers and Adobe's standard methodology

  • Engage directly with customers via phone, email, and/or in-person through the project lifecycle. Including interaction with marketers, analysts, web developers, partners and executives

  • Lead multiple client engagements at a time, and establish expectations appropriately to keep projects on schedule and within scope

What you need to succeed:

  • 5 years’ experience working in digital analytics or a related field

  • Previous experience working with Adobe Analytics or similar tools, tag management systems and data layers

  • Solid grasp of online marketing, HTML and web protocols

  • Intermediate-to-advanced JavaScript skills

  • Be results-oriented, responsive, professional and dedicated to customer success

  • Possess a creative and problem-solving mentality

  • Good interpersonal, presentation, and soft skills – both verbal and written

  • Ability to learn quickly, be an excellent teammate, and handle change efficiently

  • Bachelor’s degree or equivalent work experience

  • Up to 50% travel required

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and Gen Studio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together:

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

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About Adobe

Adobe

Adobe

Public

A software company that provides its users with digital marketing and media solutions.

10,001+

Employees

San Jose

Headquarters

$126B

Valuation

Reviews

3.3

9 reviews

Work Life Balance

3.5

Compensation

3.8

Culture

3.2

Career

3.4

Management

2.8

58%

Recommend to a Friend

Pros

Good people and culture

Strong leadership and management support

Good employee benefits and perks

Cons

Inconsistent management quality

Poor treatment of contractors

Toxic leadership at director level

Salary Ranges

4,150 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

L2 · Business Operations L2

0 reports

$209,219

total / year

Base

$83,688

Stock

$104,610

Bonus

$20,922

$146,453

$271,985

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Interview Process

1

Online Assessment

2

Technical Interview

3

Team Matching

Common Questions

Technical/Coding Questions

Online Assessment