
Manager, Forward Deployed Creative Technologist
About the role
The Opportunity
Every global brand is now a content factory. They need thousands of on-brand asset variations every quarter — static, video, and increasingly 3D — and they need to ship them in days, not weeks. The customer who figures this out first wins the next decade of marketing.
We are the team that gets them there. Forward Deployed Creative Technologists (FDCTs) embed with enterprise customers, learn their content supply chain end-to-end, and craft custom AI-powered creative workflows on top of Adobe Firefly Services and Firefly Creative Production (our node-based workflow builder). We are not pre-sales. We are not consultants. We are technical creators who ship.
You will lead a team of FDCTs as a hands-on player-coach. ~50% of your week is in code, in customer rooms, in demos — leading by example, not by directive. The other ~50% is hiring, growing, coaching, and calibrating the bar across the team. You take the hardest customer engagement alongside your ICs. You hire people better than you and the team gets sharper every quarter.
This role is for someone who is maniacally focused on customer value and who instinctively builds a team that is too. If your team's customers cannot point to time saved, dollars earned, or campaigns shipped, nothing else matters.
What you'll do
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Stay hands-on. Code in the last 6 months — and the next 6. You take the hardest customer engagement alongside your team. You write the reference workflow others learn from. You ship.
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Hold the room with customers. CMOs, creative directors, heads of IT — and regional execs across geos. You translate tech to ROI and walk away with renewals signed.
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Performance-manage honestly. Run real 1:1s. Set explicit expectations. Make the hard calls early — promote, redirect, or coach out — and document them. Distinguish underperformance from wrong-fit.
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Grow the team. Every IC who reports to you should be more capable in 12 months than they were when they joined. Name the specific move you made. If you can't, you're not managing — you're directing.
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Calibrate the bar. Across customers, across engagements, across the FDCT bench. The work should look the same whether you wrote it or one of your ICs did.
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Build the playbook. Reusable patterns from your team's engagements become shared repo templates, workflow templates, or upstream workflow nodes. The next pod moves faster because of what your pod learned.
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Manage vendors and contractors where applicable — calibrate vendor quality, raise the bar when contractor pass-rates slip, rotate out when needed.
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Feed Adobe product and engineering. Bring real field signal back. Influence what gets built next based on what your team is actually hitting.
What you'll bring
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8-12 years straddling creative production AND technical building. You have shipped both: real creative work (motion, design, video, 3D, photography, brand systems) AND real technical work (apps, integrations, plugins, automation). The FDCT bar applies to you — at depth.
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Production code in the last 6 months. If you've drifted into pure people management, this is not your role.
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Management craft, with evidence.