Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position Overview:

Adobe is looking for a vibrant Services Sales Manager for Adobe Customer Solutions across our Strategic and Growth Accounts centered on our Customer Experience Orchestration Solutions in Mumbai. This position plays a crucial role in promoting the use of Adobe’s solutions by assisting clients in recognizing the benefits of Adobe Services and Support engagements. Your tasks will include generating leads, meeting revenue goals, and nurturing solid client connections while working closely with colleagues internally to provide innovative digital experiences.

Key Responsibilities:

Sales Leadership:

• Achieve Sales targets across our Consulting and Subscription Services by surpassing quarterly and yearly revenue goals.

• Develop and implement account-specific services strategies to drive adoption and improve customer success.

Customer Engagement:

• Serve as a reliable consultant to C-suite and senior executives, comprehending business challenges and aligning Adobe’s solutions to achieve strategic goals.

• Develop strong, lasting relationships with clients to secure long-term partnerships.

Collaboration with Stakeholders:

• Partner with the License Sales team to drive alignment between software and services opportunities.

• Collaborate with delivery and consulting teams to ensure smooth project prioritization, planning, and execution.

Consultative Selling:

• Grasp and convey Adobe’s Customer Experience Orchestration Cloud offerings, customizing service solutions to fit customer requirements.

• Facilitate workshops and discovery sessions to identify business obstacles and outline project boundaries.

Market Strategy and Enablement:

• Identify new market opportunities and emerging trends to expand Adobe’s presence in Strategic Accounts.

• Provide feedback to Product and Delivery teams to improve offerings and drive market relevance.

Qualifications:

Experience:

• 8+ years of background in Professional Services Sales, Business Consulting, or Enterprise Software Sales, ideally within Customer Experience Management (CXM), Digital Marketing, or Cloud technologies.

• Proven track record of meeting/exceeding revenue targets and successfully managing complex, multi-stakeholder deals.

Skills:

• Proficient in persuasive sales techniques with the capability to clearly communicate and present service offerings based on value.

• Excellent collaborator management, critical thinking, and negotiation skills.

• Proficiency in understanding technical concepts and aligning them with business outcomes.

Education:

• Bachelor’s degree or equivalent experience in Business, Technology, or related fields (MBA preferred).

Attributes:

• Strong interpersonal and communication skills.

• Proactive, adept at managing ambiguity, and passionate about achieving goals.

• Cooperative method enabling collaboration across

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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