Specialist GBS AR Retail & Wholesale

Key Responsibilities:

• Perform accounting tasks in AR Wholesale/Retail/e Com for larger markets, having to deal with specific cases of each market

• Check and review tasks handled by junior members, e.g. cash application, master data changes

• Perform sales vs. collection reconciliation for key customers, landlords and online stores

• Perform reports preparation and analysis, e.g. AR deduction report, e Com reconciliation report, Retail aging and collection analysis report

• Perform and review month end closing tasks

• Deal with ad hoc requests and coordinate with others

• Perform, coordinate and review audit tasks, reviewing the quality results within team

• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only)

• Handling of internal and external customer queries on complex cases

• Prepare training material and give training on specific cases for own area of responsibility (SME only)

• Group email and ticket allocation and handling

• Identify problems and bring to attention of Supervisor

• Deliver training to junior member and new member (e.g. sales vs. collection recon)

• Support team lead on project delivery, e.g. efficiency improvement, retail system upgrade

• Raise and implement smart work ideas

Authorities:

None

Key Relationships:

• Team colleagues

• Superior

• Colleagues connected via the process area in other parts of GBS

• Business Partner key contacts (only some areas e.g. GL)

Knowledge, Skills and Abilities:

• Good communication skills

• Customer service mindset

• Good in English communication

• Good accounting knowledge

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent education required

• Minimum of 2 years’ work experience in Accounting