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Accenture
Accenture

Delivery Operations Senior Analyst

RoleOperations
LevelSenior
LocationMumbai, India
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Skill required: Marketing Operations

  • Operations Management
    Designation: Delivery Operations Senior Analyst
    Qualifications: Any Graduation
    **Years of Experience:**5 - 8 Years
    About Accenture
    Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
    What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.In a Marketing Operations job profile, responsibilities include managing and optimizing marketing processes and systems. This involves tasks such as campaign execution, data analysis, and budget management. The goal is to improve marketing efficiency and effectiveness. The role requires strong analytical skills, attention to detail, and knowledge of marketing technologies. It is essential for ensuring that marketing strategies are implemented smoothly and deliver measurable results.An area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements.
    What are we looking for? Degree or Post-graduation in Human Computer Interaction, Interaction Design, or Design-related field or equivalent industry experience 8+ years of professional experience in UI/UX field of work with 3+ years of people management experience Proven experience in delivering design concepts, user journeys, storyboards, wireframes and prototypes Exceptional communication and presentation skills Experience having worked in a Marketing & Operations environment Suitable candidate will be responsible in creating the visual impact on various creative outlets that team operates in today. The candidate will be leading a team of UI / UX experts who would provide inputs to enhance the look, feel and user experience in some of the following platforms: Portals, Print, i Pad Apps, Video, and Email design.
  • UI/UX, Graphic design, Adobe photoshop, Figma, Illustrator
    Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems• May create new solutions, leveraging and, where needed, adapting existing methods and procedures• The person would require understanding of the strategic direction set by senior management as it relates to team goals• Primary upward interaction is with direct supervisor• May interact with peers and/or management levels at a client and/or within Accenture• Guidance would be provided when determining methods and procedures on new assignments• Decisions made by you will often impact the team in which they reside• Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture• Please note that this role may require you to work in rotational shifts Balance of visual design and interaction design Solid understanding of design systems Strong interpersonal skills Incorporate user research and usability testing to iterate on product solutions. Use analytics to shape design recommendations Guide/mentor fellow designers Anticipate user needs, and suggest ways for the business to address them Must be comfortable presenting to other stakeholders, hammering out ideas with them, and helping them find better ways to do things. Lead the Design team’s process and decision-making including planning, prioritizing, and scheduling. Lead and participate in concept sessions leveraging ethnographic research and design thinking. Balance customer frictions and needs with business goals, market viability and technical feasibility Translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps and prototypes Share industry insights, scientifically backed suggestions Coordinate with client and internal stakeholders for project schedules, quality requirements, resource allocation, risk, requirements, operational issues, Incident and change management

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Required skills

Delivery operations

Operational analysis

Reporting

Process improvement

About Accenture

Mumbai

Headquarters