ServiceNow DevOps Engineer

Accenture is Service Now’s #1 and most comprehensive partner globally. We are proud to be:

• 2025 Worldwide Global Elite Partner of the Year
• 2025 Worldwide Gen

AI Customer Value Partner of the Year:

• 2025 Worldwide telco Industry Partner of the Year
• 2025 EMEA Transformation Partner of the Year

We are rapidly expanding our Service Now Business Group in the Nederlands & Nordics and seeking Service Now developer to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

Key Responsibilities

• Design & Development:

Build and implement Service Now applications and solutions aligned with best practices.

• CMDB & CSDM Experience:

Configure and maintain CMDB structures, enforce data integrity, and implement CSDM standards to support robust service mapping and governance.

• Platform Management:

Ensure stability and performance of the Service Now platform through proactive administration and optimization.

• Client Collaboration:

Work closely with clients to understand business needs and translate them into effective technical solutions.

• Integration:

Develop integrations between Service Now and third-party systems using Integration Hub and APIs.

• Support & Maintenance:

Provide technical support, troubleshoot issues, and deliver continuous improvements.

• Documentation:

Create and maintain technical documentation for all developed solutions.

• Continuous Learning:

Stay updated on the latest Service Now releases, CMDB/CSDM enhancements, and related technologies.

Preferred Qualifications

• Minimum 3 years of hands-on Service Now development experience.
• Service Now certifications (e.g., CSA, CAD, ITSM, ITOM, CRM, CMDB, ITAM, Sec Ops, HR).
• Good understanding of Service Now core functionalities and CMDB architecture.
• Proficiency in workflows, scripting, Flow Designer, and Integration Hub.
• Experience with agile methodologies (Scrum, SAFe).
• Passion for working in a dynamic, international environment.
• Proactive and driven to take ownership of new initiatives.
• University degree in Computer Science, Software Development, or equivalent.
• Service Now Self Hosted experience.
• Norwegian citizenship.

Why Join Us?

• Unmatched Training: Free access to Service Now training and certifications, including our exclusive CTA/CMA program.
• Cutting-Edge Projects: Work on large-scale, complex solutions for leading Global enterprises.
• Innovation at Scale: Be at the forefront of technology with AI and advanced Service Now capabilities.
• Global Community: Collaborate with the largest group of Service Now experts in the ecosystem.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.