//About Accenture Song Design

Accenture Song is a leading digital experience agency. As a team, we bring together research, design, business, and technology to shape the experiences of the future. We help organizations design, launch and scale new products, services and experiences that people love.

Design is one of the key capabilities at Accenture Song. We are a team of strategist, designers, creative technologists, and writers across Southeast Asia. We solve life-centric human and business problems with the power of design. Our work ranges from futurescaping, service re-imagine, product creation and design realization. We believe in being bold and generous, and placing human at the center of everything we do.

//About the role

Summary about the role

Digital Product Design help our clients from various industries creates digital product solutions that deliver value to both users and business. From research, synthesis, ideation to prototyping, implementation and testing, our team of digital product designers are involved in the end-to-end process of digital product creation. We work with business to delivery digital experience that delights their customers, employees and partners.

As a Digital Product Designer you will:

Roles & Responsibilities:

//Activities

• Use different research methods to understand user behaviours and drive design outcomes

• Understand different users’ motivation and behaviour and communicate with stakeholders and clients

• Understand users’ journey, identify pain points and opportunities

• Ideate and create design concepts that serves both business and users’ needs

• Conduct user testing with various methods and iterate on solutions

//Communication

• Articulate or build a narrative that communicates your thought process, findings, the value of design or proposed strategy with confidence

//Collaboration

• Work closely with other designers and collaborate with developers, business or product teams

//Lead & Mentoring

//Community

• Attend and help to plan studio and community events, workshops, and conferences as an Accenture Song ambassador

Your experience://Relevant experience/portfolio

• Relevant experience in product design or related role such as user experience design, design research or service design
• A track record of delivering highly impactful product launches that contribute significantly to the business value
• Proven experience in leading a team in handling complex situations across multiple mediums while ensuring positive business outcomes

//Knowledge

• Possess a sharp business mind and strong analytical skills with knowledge of design process and project management

//Tool

• Working knowledge of design, rapid prototyping and usability testing tools, such as Adobe Creative Suite, Axure, Sketch, In Vision, Figma

//Communication

• Strong communication skills, both written and oral, with the ability to present work to executives and large teams

//Attitude

• Collaborative team-player with a strong desire to improve the product, themselves, the world, and everything

//Working context

• Accustomed to working collaboratively with clients and cross-functional team members through agile or waterfall process

Set yourself apart:

• Extensive knowledge of and experience with executing user-centered design processes
• Experience quantitative research methodologies and drawing insights from data
• Extensive knowledge in non-design areas such as marketing, SEO, engineering, or business
• Comfort with ambiguity yet unstoppable drive to create order out of chaos

Note: The Product Designer will collaborate closely with a Service Designer to lead a workstream, so the ideal candidate must be capable of working independently and taking ownership of deliverables.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.