Project Role: Business Process Architect

Project Role Description: Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

Must have skills: Program Project Management

Good to have skills: NA

Minimum 15 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As a Service Management Lead, you will be responsible for leading the delivery of programs, projects, or managed services. A typical day involves coordinating various projects through effective contract management and shared service coordination. You will engage with key stakeholders and sponsors to foster strong relationships, ensuring high levels of commitment and alignment with the strategic agenda of the organization. Your role will require you to navigate complex project landscapes, ensuring that all aspects of service delivery are executed efficiently and effectively, while also addressing any challenges that may arise throughout the project lifecycle.

Roles & Responsibilities:

• Expected to be a Subject Matter Expert with deep knowledge and experience.
• Should have influencing and advisory skills.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Facilitate workshops and meetings to gather requirements and drive project objectives.
• Mentor junior professionals to enhance their skills and knowledge in project management.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Program Project Management.
• Strong organizational and multitasking abilities to manage multiple projects simultaneously.
• Excellent communication skills to effectively convey information to diverse audiences.
• Ability to analyze project data and metrics to inform decision-making.
• Experience in risk management and mitigation strategies.

Additional Information:

• The candidate should have minimum 15 years of experience in Program Project Management.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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