Accenture
Accenture

Application Support Engineer

RoleTech Support
LevelMid Level
LocationPune, India
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Project Role :

Application Support Engineer
Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :

AI Agents & Workflow Integration
Good to have skills :

NA
Minimum 7.5 year(s) of experience is required
Educational Qualification :

15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.

Job Title: Senior AI Engineer

Role Overview:

We are seeking a Senior AI Engineer to design, develop, and deploy intelligent AI solutions leveraging generative AI and Agentic AI technologies. The ideal candidate combines strong software engineering expertise with applied knowledge of AI frameworks and cloud platforms.

Key Responsibilities:

Lead, design and implement AI/ML solutions on structured and unstructured data.
Collaborate and lead data scientists and engineers to build scalable data pipelines and APIs.
Optimize system performance, interpretability, and scalability.
Research and evaluate emerging AI tools, frameworks, and techniques.
Work with business stakeholders to identify opportunities for AI-driven improvement.

Required Skills:

Proficiency in Python, Agentic AI platforms (e.g. Google ADK)
Experience with LLMs, NLP, or Generative AI (OpenAI, Vertex AI, etc).
Strong understanding of data preprocessing and data pipelines.
Experience with GCP services.
Familiarity and experience with APIs, microservices, and containerization (Docker/Kubernetes).
Strong problem-solving, analytical, and communication skills.

Preferred Qualifications:

Hands-On experience integrating AI with enterprise systems (e.g., chatbots, document intelligence, automation tools).
Knowledge of Vector Databases (e.g., Pinecone, FAISS, Milvus).
Understanding of prompt engineering and AI ethics.
Bachelor s or master s in computer science, Data Science, or related field.
Good To have
Understanding or experience of using UI technologies for creating web applications (e.g. ReactJS, Flask, etc.)

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Required skills

Application Support

Troubleshooting

Incident Management

About Accenture

Pune

Headquarters