Quality Engineering Lead

Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Service Now IT Service Management
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:

As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards of quality throughout the application lifecycle. The role requires applying comprehensive business and functional insights to design and implement thorough testing strategies. Throughout the day, the lead monitors testing activities, manages defect resolution, and ensures that quality processes and methodologies are effectively applied to meet project goals and stakeholder expectations.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Oversee the development and implementation of testing frameworks to ensure consistent quality standards.
• Facilitate communication between cross-functional teams to align quality objectives with project timelines.
• Mentor junior team members to foster professional growth and enhance team capabilities.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Service Now IT Service Management.
• Strong knowledge of quality assurance methodologies and testing lifecycle management.
• Experience in designing and executing comprehensive test plans and strategies.
• Ability to analyze and interpret complex business requirements to develop effective testing solutions.
• Familiarity with defect tracking and test management tools to monitor and report testing progress.
• Excellent problem-solving skills to identify and resolve issues impacting quality and delivery.

Additional Information:

• The candidate should have minimum 12 years of experience in Service Now IT Service Management.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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