As a Market Development Director for Service Now, you will play a key role in shaping and accelerating Accenture’s Service Now business across the FBL Market Unit. You will act as a senior leader at the intersection of strategy, sales, and ecosystem orchestration, with a strong focus on origination and net new names.

Key responsibilities include:

• Strategic Ownership: define, own, and execute the Service Now partnership and growth strategy across the Belux Market. Drive co-sell motions, go-to-market (GTM) alignment, and joint solution development in close collaboration with the Accenture Service Now Business Group and Service Now leadership.
• Ecosystem & Partner Leadership: act as the primary interface between Service Now (sales leadership, partner, and technical teams) and Accenture client account leads. Build trusted, executive-level relationships to maximize joint value creation.
• Pipeline & Revenue Growth: Drive joint pipeline generation, acceleration, and conversion, including complex and transformational opportunities especially for Belgium and Luxembourg. Animate industry-specific GTM initiatives and proactively identify whitespace opportunities.
• Deal Shaping & Complex Sales: Identify complex business and technology challenges requiring deep understanding of client priorities, buyer needs, and Service Now-based solutions. Lead deal shaping, value storytelling, and executive-level positioning for high-impact pursuits.
• Market Influence & Thought Leadership: Contribute to market positioning by promoting Service Now’s value beyond IT (enterprise workflows, business transformation, operational resilience, etc.), in alignment with Accenture’s broader transformation agenda.

Your Background

• Minimum 10 years of experience in consulting, IT services, or professional services environments
• Minimum 5 years of hands-on experience with Service Now, either as a Sales Executive, Solution Architect, Technical Architect, or in a comparable senior role
• Proven track record in complex sales and business development within enterprise accounts
• Demonstrated ability to originate, shape, and close large-scale deals
• Prior experience managing annual sales quotas of $10M+ (or equivalent)
• Ability to operate cross-functionally across sales, marketing, solutioning, and delivery teams
• Strong strategic mindset combined with hands-on execution skills
• Strong capability to engage and influence C-level and senior executive stakeholders at clients, Service Now, and Accenture
• Industry expertise is a strong asset: A solid background within a specific industry, including exposure to multiple accounts in that industry, is highly valued to bring deep business and operational understanding.
• Fluent in either French or Dutch and English. Proficiency in the other national language is a strong plus

Our Offer

Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

• 20 + 12 holidays (Belgium) / 26 days of Holidays (Luxembourg)

• Laptop and smartphone

• Hospitalization insurance and extensive group insurance package

• Bonus program

• Training & learning opportunities

• Different mobility options

• Flexrewards: decide on your rewards package with our flexible benefits tool

• Discount program: get discounts at your favorite (online) shops

• Employee shares purchase plan

• And many more!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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